Operations Manager

Job description:

Overview

We are seeking a highly organized and proactive Business Operations Manager to oversee the administrative and operational functions of our office environment. This role is essential in ensuring smooth daily operations, effective communication, and efficient management of office resources. The ideal candidate will possess strong leadership skills, a comprehensive understanding of office management procedures, and the ability to coordinate multiple tasks seamlessly. This position offers an opportunity to contribute significantly to the overall efficiency and professionalism of our organization.

Duties

• Manage day-to-day office operations, including front desk responsibilities, multi-line phone systems, and calendar management.
• Supervise administrative staff and coordinate training and development initiatives to enhance team performance.
• Oversee vendor management, including negotiating contracts, processing payments, and maintaining professional relationships.
• Handle bookkeeping, budgeting, payroll processing, and human resources functions to ensure compliance and accuracy.
• Organize and coordinate events, meetings, and special projects to support organizational goals.
• Maintain accurate filing systems, manage document retention policies, and ensure confidentiality of sensitive information.
• Implement office policies and procedures to improve workflow efficiency and uphold high standards of communication etiquette.

Skills

• Proven experience in office management, administrative support, or related roles with supervisory responsibilities.
• Proficiency in QuickBooks accounting software and familiarity with bookkeeping practices.
• Strong organizational skills with the ability to manage schedules effectively and prioritize tasks efficiently.
• Excellent communication skills—both verbal and written—with a professional phone etiquette.
• Experience in event planning, vendor negotiations, and managing multi-faceted projects.
• Knowledge of human resources functions including payroll administration and staff training.
• Ability to handle clerical duties such as filing, data entry, and managing multi-line phone systems with professionalism.
• Demonstrated capability in budgeting, financial recordkeeping, and office supply management.
• Proficient with Microsoft Word and Excel.
• Familiarity with medical or specialized office environments is a plus but not mandatory.
• Strong team management skills with an emphasis on fostering a collaborative work environment. This position is integral to maintaining an organized, efficient workplace that supports the organization’s mission. We welcome candidates who are detail-oriented, energetic, and committed to excellence in office administration.
• Proficient with Microsoft Word and Excel

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Work Location: In person