What are the responsibilities and job description for the General Manager position at Spherion Birmingham?
Position Summary: Manages, directs and coordinates all activities of an established bakery based in Birmingham, AL. Controls food cost, labor and supplies while maintaining our high standards of customer service.
Position Responsibilities:
- Demonstrates awareness and understanding of food,beverage, and labor objectives by communicating issues regarding waste, portioning, scheduling, etc. to employees
- Handles complex customer complaints or inquiries
- Interviews, selects, hires, schedules and trains employees according to season and business need
- Uses past sales numbers and projections to order supplies and products from commissary
- Ensures proper training of all employees
- Appropriately handles human resources issues according to company and regulatory guidelines
- Has financial responsibility for food costs, labor costs and kitchen supplies
- Ensures high customer service standards are being met by employees
- Requires employees to adhere to strict guidelines regarding store cleanliness, food safety, and sanitation
Essential Skills and Experience:
- High School diploma or GED
- At least three (3) year's supervisory experience in a foodservice or retail environment OR one (1) year's experience and a bachelor's degree in a foodservice or business-relatedfield
- Proficiency in Windows-based computer programs
- Ability to organize and manage multiple tasks
- Strong customer service background
- Excellent interpersonal and communication skills
- Commitment to company values
Salary : $60,000 - $70,000