What are the responsibilities and job description for the Lead DevOps Engineer position at spgi?
About the Role: Grade Level (for internal use): 11 Job Title: Lead DevOps Engineer – Developer Experience Experience: 8–10 Years Location: Islamabad, Pakistan Role Overview We are seeking a Lead DevOps Engineer / Lead Site Reliability Engineer (SRE) to own and evolve our Developer Experience (DevEx) platform. This role blends deep technical expertise, SRE leadership, and people management, with a strong focus on GenAI and agentic workflows to accelerate developer productivity, platform reliability, and secure software delivery. Key Responsibilities DevEx & Platform Ownership Design and standardise SDLC workflows using platforms like GitHub and Azure DevOps (ADO), along with integrated DevOps tools. Build reusable pipeline templates, workflows, and automation for engineering teams. Lead adoption of InnerSource and platform engineering best practices. SRE & Reliability Leadership Lead SRE practices across platforms, including SLOs, SLIs, error budgets, and reliability metrics. Own on-call strategy, incident response, root cause analysis (RCA), and postmortem processes. Drive the observability strategy across DevOps platforms, including logs, metrics, traces, and alerts. Improve platform availability, MTTR, and operational maturity through automation and consistent practices. DevSecOps Enablement Embed robust security practices into CI/CD pipelines with technologies like GitHub Advanced Security (GHAS), Mend, and Fortify. Define and enforce security policies, quality gates, and compliance controls. Partner with Information Security teams on risk management, exceptions, and secure-by-default pipeline designs. GenAI & Agentic Workflows Lead the adoption of GenAI tools within the developer workflow, including platforms like GitHub Copilot, Amazon Q, and Cursor Design and implement agentic workflows for pipeline automation, security remediation, release validation, and incident analysis. Establish governance, guardrails, and best practices for AI-assisted development. Leadership & Collaboration Lead, mentor, and grow a DevOps, SRE, and DevEx engineering team. Act as a technical authority and escalation point for platform and reliability issues. Collaborate closely with Application, Security, Architecture, and Product teams. Drive change, release, and incident management processes aligned with enterprise standards. Influence roadmap planning, prioritisation, and technical standards. Required Technical Skills GitHub & DevEx Tooling Experience managing platforms like GitHub Enterprise Cloud, with a preference for admin-level expertise. Advanced experience with GitHub Actions, including reusable workflows, actions, and policy enforcement. GitHub Advanced Security (CodeQL, Dependabot, secret Scan). DevOps & CI/CD Hands-on experience with CI/CD automation tools like GitHub Actions and GitLab CI Experience working with platforms like JFrog Artifactory and SonarQube. Strong understanding of CI/CD workflow design, approval gates, and release automation. Cloud & SRE Strong experience with AWS and cloud-native architecture. Deep expertise in SRE principles, reliability engineering, and automation-first design. Observability Hands-on experience with observability platforms and tooling. Strong understanding of alerting strategies and incident reduction techniques. Automation & Integration Strong scripting skills in Python and Shell. Working knowledge of SQL. Experience with REST APIs, tool integrations, and platform migrations. Good to Have Holding certifications like GitHub Cloud Administrator is a plus. Experience implementing AI governance frameworks and guardrails. Exposure to large-scale enterprise DevEx or platform engineering teams. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) S&P Global delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.