What are the responsibilities and job description for the Account Manager position at Sperber Landscape Companies?
Brief Description
You will be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales You'd also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.
You'd Be Responsible For
Client Satisfaction:
- Developing and maintaining long-term relationships with clients
- Performing site walkthroughs with clients to ensure quality and service expectations are met
- Facilitating the resolution of client concerns to ensure renewal
Sales
- Proactively presenting site enhancement ideas to your clients
- Generating referrals from existing clients and passing them to the Business Developer
- Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch's financial goals
Operations
- Assisting in overall leadership of the branch
- Maintaining satisfactory accounts receivable levels
- Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information
Requirements
2 year minimum of supervisory experience in the landscape or service industry
While not mandatory, it would be great if you also have:
- The ability to coach and develop teams
- Good time management skills
- Experience with island life and culture
Summary
COMPANY PERKS
Training and ongoing support and mentorship.
Get paid weekly
401k with match
Medical
Paid Sick Time
Paid Vacation