Supervisor, Operations

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"

At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

• Flexible work environment
• Career advancement
• Competitive base salary
• Bonus opportunity
• Vacation, Personal, Sick and Holiday pay
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• 401k with a company match
• 30% merchandise discount

Responsibilities

The Operations Supervisor will oversee the efficient flow of merchandise within the department, ensuring productivity, meeting deadlines, and maintaining a safe work environment. The successful candidate will supervise, train, and develop associates while monitoring performance, payroll, and budget compliance. The Operations Supervisor will also need to communicate effectively with associates and leadership, and contribute to continuous improvement initiatives.

• Monitor staff levels to ensure flow of merchandise through the department to meet deadlines
• Ensure that associates are working in a safe environment with the tools they need to succeed
• Ensure flow of merchandise within department to maximize throughput and productivity
• Coordinate the daily processing of department under his/her supervision via on the floor observations and supervision
• Execute slotting and replenishment strategies for high sku/high volume operation.
• Monitor budget and payroll information of departments
• Identify, coach, train and promote associates to help them realize full potential
• Evaluate and discuss each associate's performance using objectives set at year-end review
• Provide timely and accurate feedback to the team and leadership group.
• Keep open lines of communication to associates
• Contribute cost saving ideas on a continuous basis
• Other duties and responsibilities as required by organization or leadership team
• Flexibility to work all shifts and departments within the Distribution Center structure as well as occasional travel to other locations
• Additional responsibilities as assigned

Qualifications

• Bachelor's degree (B. A.) from four-year college or university; one to two years related experience and/or training; or equivalent combination of education and experience
• Proven experience leading a team to drive performance and operational success
• Experience utilizing and managing Warehouse Manager Systems (WMS) to optimize inventory flow, track productivity, and enhance operational efficiency
• Bi-lingual, preferred