Website Manager

Application Deadline: 7 March 2024

Department: Marketing and Communications

Employment Type: Full Time

Location: New York, USA

Compensation: $90,000 - $105,000 / year

Description

• Team: Marketing and Communication
• Location: New York. Hybrid working supported, around 10-20% on-site requirement with ability to commute into the New York office as necessary for quarterly in-person days. Remote candidates based outside New York working on East Coast hours are also considered.  
• Hours: Full-time, 37.5 hours per week. We are open to requests for flexible or reduced working hours - please state this in your application.
• Expected Start Date: ASAP
• Salary Range: We would like to pay $90,000 - $105,000 for this role depending on experience 
• Reporting into: Head of Team Management, Marketing and Communications
  
  

Key Responsibilities

• Prototyping and designing new website pages, owning the process for developing user experience (UX) and user interfaces (UI). You provide page wireframes, collect feedback and go on to produce the finished product. You’ll work with our in-house Senior Brand Designer to develop assets for the web, and to ensure they meet our high standards for design.  You project manage this process so that pages are delivered on time, on budget and perform to the goals set out in a given brief. 
• Ensuring that the technical SEO, site structure, and navigation of Spektrix.com optimally contributes to the Spektrix Vision (e.g. driving inbound leads, promoting wider solution adoption from existing clients) You’ll do this by working with colleagues in content and marketing operations, ensuring the site is optimized for our target audiences and that we have a clear understanding of what drives conversion on our site and why. 
• Ensuring that all contributors to the website are empowered to add content consistently and to a high-standard, without website interruption. This means you’ll ensure that other departments are able to publish to the site as appropriate, following procedures and standards you have set. 
• Ensuring that the site is built using appropriate modules and themes, customizing the code on the site as necessary to achieve a desired result. You make sure the site is built using the appropriate building blocks and make code customizations as necessary. 
• Ensuring our websites are WCAG 2 compliant , meeting the highest standards of accessibility wherever possible.
• Maintaining and managing third party site integrations. You’ll keep integrations up to date and evaluate their information security risks with our internal information security function from time to time. 
• Ensuring our website remains highly available, bug/broken-link free, highly performant and responsive. Using our website monitoring tools, feedback from colleagues and users, plus your own proactive approach to validating site performance, you’ll manage bugs, performance issues and potential site improvements, continuously improving the site.

• Developing page briefs. Working with content and operations leads, you’ll ensure that each new page on the site has a clearly defined brief covering its objective and purpose. You’ll work to ensure existing pages have the same briefs in place and use those to evaluate whether or not existing content meets the bar we set for the site.
• The day to day management of external contractors. While the site is managed and built in house, we occasionally work with third parties on specific projects. You’ll work with internal colleagues to set the brief, budget and timescale for these projects and then work directly with third parties to ensure those projects are delivered as expected. 
• Contributing to the overall success of the website and marketing function. For example, by suggesting improvements to optimize content and brand visuals for web; monitoring gaps and opportunities for site content based on page performance; identifying opportunities to connect subdomains to better support all Spektrix site visitors.
• Contributing to and advising upon the development of our online estate. You’ll contribute ideas and participate in discussion about the performance and ongoing development of our integration and user support portals. 
• Site security and compliance: You’ll work to ensure website security best practices are maintained. You ensure that when we collect data about website users, we do so in a responsible way that is compliant with data protection laws in the places we operate (notably, GDPR, CCPA and PIPEDA).

Key Requirements

• Have extensive experience of working with enterprise-CMS and CRM tools.
• Have proven experience in web development. You’ll be comfortable with a drag-and-drop CMS like HubSpot and will also be able to edit in JS and CSS. If you’ve not previously had experience working with HubL, you’ll be comfortable with learning the language 
• Have proven experience in technical SEO. You’ll have a thorough understanding of Core Web Vitals, SEO-friendly site architecture, indexing, mobile-friendly UX and other technical SEO requirements for optimal search performance. 
• Have a clear understanding of website accessibility standards such as WCAG 2.2
• Clearly understand the relationship between on-page and technical SEO, with knowledge of how both impact site performance and search rank.
• Have a proven track record of managing and developing corporate websites that are designed to drive conversion in a business-to-business context. 
• Have a proven track record of ensuring that a website is performing optimally for the intended audience. 
• Be technically proficient in the wireframing, design and build processes required to deliver new site content. 
• Be highly organized and capable of prioritizing work effectively.
• Have significant prior experience of working in a similar role within a B2B business focused on growth. 
• Have strong influencing skills that aid your collaborative working with other teams, often with senior colleagues. 
• Have an in-depth understanding of how to translate content ideas from written material to a published, effective online asset. 
• Be open to both giving and receiving constructive feedback.
• Have excellent communication and collaboration skills.

Benefits

• Flexible working with support for WFH set-up
• Generous paid time off policy
• Company paid medical, dental and vision insurance
• A matched 401(k)
• Professional development opportunities
• Flexible working options
• Two volunteering days per year
• Sabbatical for long service
• Snacks and hot & cold drinks (when in the office)
• Regular socials with catered food & drink
  
  

• A quiet working space at home where you can consistently take video calls without interruptions
• An internet connection that supports your participation in video calls and access to our systems and service.