What are the responsibilities and job description for the Office Assistant position at Speedy Clean Drain and Sewer?
We are a growing company that is looking to add to our office team. This is a permanent full-time position
This position entails working with our customers over the phone to gather the pertinent job information, answer any questions they may have, and schedule the customer appropriately.
The office assistant will assist the office manager in dispatching our service technicians to their next jobs, filing paperwork, collecting of mail, emailing customers, reviewing pipe inspection video, along with any other day-to-day tasks.
For this position we are looking for someone who has:
* Excellent communication and phone skills coupled with the ability to gather required information, take message or transfer call
* Knowledge of Computer - can run Microsoft Word, Excel, some knowledge of QuickBooks is helpful, but not necessary
* Dispatching experience helpful, but not required
* Ability to multitask with accuracy in a fast paced environment
* Able to change direction quickly with frequent interruptions in workflow
* Able to prioritize work according to urgency
*Ability to get along with diverse personalities in a tactful, mature, and flexible manner
* Research and developmental skills
* Excellent organizational skills
* Complete forms in accordance with company procedures
* Locate and attach appropriate files to incoming correspondence requiring replies
* Maintain scheduling and event calendars
* Manage projects or contribute to committee or team work
* Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
* Order, track, and dispense office supplies and miscellaneous items
* Schedule and confirm appointments for clients, customers, or supervisors
* Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
* Provide services to customers, such as order placement or account information
Benefits:
- Health Insurance - 100% employee coverage
- Dental and Vision Insurance
- Health Savings Account- Dollar for dollar up to max contribution
- Paid Holidays- 6 paid holidays
- Paid Time Off- 4 weeks PTO per year (Eligible after 90 days; first year prorated)
- Employee retirement program- Up to 3% match
- Short term disability
- Life insurance
Shifts fluctuate between 7:00 am to 6:00 pm
Salary starting $24.00 per hour based on experience.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $24