What are the responsibilities and job description for the Automotive Customer Service Specialist position at SpeeDee - A Plus Automotive?
Benefits:
Company Overview
Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.
SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.
For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.
How Are We Different From the Competition?
Job Summary
The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.
Responsibilities
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Company Overview
Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.
SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.
For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.
How Are We Different From the Competition?
- Local Ownership
- Quality Service
- Training and Certification
- Multi-Point Courtesy Check and Service Review
- Free Top-Off Service
- Maintenance Records
- Affordable Rates
Job Summary
The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.
Responsibilities
- Greeting the customer in a friendly inviting manner
- Presenting service options to the customer
- Writing up customer and vehicle information
- Performing all duties of the Fluid Services Technician as needed
- Presenting additional maintenance service options to customers
- Commitment to excellence at all levels of service
- Automotive and retail experience helpful
- Cheerful and friendly communication skills
- Enthusiastic attitude and strong work ethic
- Clean and neat appearance
- Clear and effective telephone skills
- Valid state driver's license
- Customer service skills
- Basic literacy (ready, writing, math skills)
- Ability and licensed to operate motor vehicles
- Verbal communication skills
- Ability to properly use mechanical hand tools
- Attention to detail
- No previous experience or training required
- Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
- Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
- Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
- Growth Opportunities
- Locally Owned and Operated
- Safety You can Trust
- Training and Certification Opportunities
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.