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Billing Coordinator

Speedball Art Products Company
Statesville, NC Full Time
POSTED ON 4/1/2025 CLOSED ON 4/13/2025

What are the responsibilities and job description for the Billing Coordinator position at Speedball Art Products Company?

Job Title: Billing Coordinator


Position Overview

This position is responsible for generating customer invoices and handling related billing tasks. Primary duties will include issuing invoices, credits, debits, and other billing statements each business day as well as responding to customer inquiries regarding invoices and account standing.


General Responsibilities

  • Generate and distribute daily customer invoices and credits/adjustments
  • Respond to inquiries regarding customer invoices, account balances, and payments
  • Send statements and reminders about outstanding customer balances
  • Filing and organization of paper and paperless documents
  • Process customer credit card payments and refunds
  • Dispute chargebacks from key customers
  • Send credit reference requests for new customer credit requests
  • Support the Finance department with other basic tasks and reporting


Skills & Qualifications

  • Professional interpersonal skills and communication, verbal and written
  • Excellent organizational skills and attention to detail
  • Great time management to handle standard daily, weekly, and monthly tasks while also promptly responding to inquiries from customers and colleagues
  • Self-starter with ambition to perform tasks accurately and efficiently
  • Proficiency with Microsoft Office Suite
  • High School education is required. College classes, Technical or Trade classes, Certifications or College Degree are a plus
  • Interest, experience or knowledge of art, design, or crafts are a plus
  • Some level of qualified business experience in a billing role. Any clerical, accounting, customer service, or marketing experience is a plus


Benefits

  • Health Insurance
  • Paid Time Off
  • (10) paid holidays
  • 401k – dollar for dollar matching up to 6%
  • STD, LTD, Life Insurance
  • Tuition Reimbursement
  • Paid Parental Leave


Salary will be commensurate with experience, skills, and qualifications.


Company Overview


Speedball Art Products is a leader in the art industry, marketing, manufacturing, and distributing high quality art supplies to artists, educators, students, and crafters throughout the world. The Speedball pen nib has been around since 1899, and Speedball has been an independent art supply company since 1997. Speedball is a lean, entrepreneurial enterprise that has been growing consistently and plans to continue to do so. Speedball invests heavily into its human resources and believes that its success is dependent upon the quality and passion of its people and their ability to work effectively together as a team. We service national chains like Michael’s, Hobby Lobby, and Office Depot and ship to over (60) countries and source materials from around the globe.


Visit our website at www.speedballart.com to learn more.


Speedball Art Products, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities, who will enhance the quality of service and contribute to the Company’s success. We are committed to the development of an organization that prioritizes talent, where people feel respected, appreciated, and free to fully express their human potential. Speedball Art Products strongly believes that diversity drives meritocracy and brings significant value at all levels of the organization, increases the possibility of capturing market opportunities and maximizing value for our customers and shareholders. Speedball Art Products bases its decisions on principles of equality, with evaluations based on the type of position and with a focus on best practices so individuals succeed based on their efforts and skills and their alignment with applicable job requirements.


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