Retail Sales Associate

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to the dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
• Basic math skills
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively
• Familiarity with goal- and incentive-based work environments
• Strong performance in a fast-paced team environment
• Effective communication with employees and customers in person, on the phone and in writing
• Highly effective interpersonal skills for building partnerships across the organization
• Self-motivated, competitive spirit with a desire to exceed sales goals
• Positive and professional demeanor, strong attention to detail and problem-solving skills

Preferred Qualifications

• Knowledge of the latest technology and devices
• 1-5 years of sales/customer service experience
• 1-3 years of telecommunications/wireless experience

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. https://www.youtube.com/watch?v=FUdvF6eZTWY

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. https://jobs.spectrum.com/inclusiveworkplace/

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person

Salary : $20