What are the responsibilities and job description for the Field Technician - Company Car Virtual Hiring Event position at Spectrum?
Problem solver with a technical aptitude. Customer service enthusiast and safe driver. Sound like you? Then working as a Field Technician at Spectrum may be right for you.
At Spectrum, we keep more than 31 million customers connected. As a Field Tech, you’ll play an essential role in our mission to connect our customers to superior communications and entertainment products with the highest quality service. You will resolve cable and Internet issues, and install Spectrum’s high-performing cable, TV, Internet, and Voice products throughout your community.
BE PART OF THE CONNECTION
As you drive from location to location, you’ll build relationships with a diverse-base of customers and deliver technical solutions. This is a career that grows with you, and the knowledge you gain will take you far.
WHAT OUR FIELD TECHNICIANS ENJOY MOST
- Becoming a U.S. Department of Labor broadband certified technician through our paid National Registered Apprentice Certification program
- Interacting face-to-face with customers and making a difference in their lives by connecting them to who and what matters most
- Collaborating with a team of supportive peers and managers
- Experiencing interesting work and new surroundings each day (this is not a desk job)
- Real opportunity to build a strong foundation for a career that progresses as you do
- Exercising on the job, from lifting weight-bearing equipment and gear (cancel that gym membership!)
- Driving a company vehicle safely (free gas, too!) and receiving their own company tools
No two days are ever the same as a Field Tech. You’ll work in sun, rain, or snow and operate from high, outdoor places to tight, indoor spaces—all while carrying tools and equipment. This physical role requires the ability to lift heavy equipment (up to 75 pounds and 28 feet long). If you’re comfortable working in these conditions, we want to hear from you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Education: High School diploma or equivalent
- Technical skills: Ability to operate hand tools and handheld mobile devices
- Skills: Effective communication, outstanding customer service
- Abilities: Critical thinking, problem solving, sound decision making, managing priorities
- Travel Ability: Daily travel; valid state driver’s license and safe driving record
- Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
Preferred Qualifications
- Experience working in customer service, construction, electrical, technical or related field
- Industry certifications, such as low voltage or Cisco Certified Network Associate (CCNA)
Preferred dress code
Casual (come as you are, but please be presentable)
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.
