What are the responsibilities and job description for the Assistant Store Manager - Williamsburg, VA - Retail Paint Store position at Spectrum Paint East LLC?
Assistant Store Manager
Retail Paint Store
Store Hours: Monday to Friday, 7:00 am - 5:00 pm, and Saturday, 8:00 am - 4:00 pm. Closed Sundays, flexible scheduling.
Hourly position
Position Summary: The Assistant Store Manager will support the Paint Store Manager in the daily operations of the store. The Assistant Store Manager works with the Store Manager to ensure customer satisfaction, meet sales targets, and maintain inventory.
Job Responsibilities:
- Assist the Store Manager with all aspects of store operations, including management, purchasing, and achieving sales goals
- Assist the Store Manager with recruiting, onboarding, and training
- Assist the Store Manager with creating staff schedules
- Assist the store manager with controlling expenses, determining inventory levels, and growing net contribution
- Help promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Demonstrate strong expertise in company products
- Open and close the store
- Assist customers over the phone and in the store with questions and orders regarding architectural, commercial, and industrial paint products and coating materials
- Prepare orders by mixing/tinting paint to customers' specifications
- Accurately identify and match paint colors
- Accurately process cash and credit card transactions while maintaining a cash drawer
- Occasionally make deliveries to customers safely and efficiently using a company vehicle
- Provide a high level of customer service, ensuring that customers are satisfied with the products and services
- Ensure that customer issues are quickly and efficiently resolved
- Miscellaneous tasks around the store, such as stocking, cleaning, filing, organizing, etc.
- Other duties as assigned by management.
Knowledge, Skills & Abilities:
- Previous Retail Management or management experience is a plus
- Must be a team player and demonstrate positive teamwork skills and multitasking
- Excellent customer service skills and reliability
- Ability to coach, provide feedback, and resolve conflict.
- Ability to effectively communicate with customers and the store team.
- Strong prioritizing, interpersonal, problem-solving & planning skills.
- Enjoy working in a fast-paced environment
- Basic computer skills and cash handling/cashiering skills
- Ability to lift 50 pounds frequently
- Bilingual a plus but not required - (Spanish/English)
- High school diploma or comparable certification (GED), some college preferred.
- Ability to work a flexible schedule, which can include occasional Saturdays to meet business demands.
- Commitment to ethical behavior and willingness to adhere to company policies
Candidates must be able to pass a background check and/or MVR check, as applicable for the role
This job requires standing, stooping, kneeling, bending, walking, gripping, reaching overhead, lifting, climbing stairs, gripping, and carrying the product to and from delivery vehicles frequently.
Spectrum Paint Company is an Equal Opportunity Employer.