What are the responsibilities and job description for the Operations Manager position at Spectrum Health Systems?
Location: Lowell, MA - Inpatient Clinical Stabilization Services (CSS) Treatment Program
Schedule: Full-time
Pay rate: $26.00-$29.00/hour
Benefits:
- Health, dental, vision insurance/additional voluntary insurances
- Company-paid life insurance/employee assistance programs
- Generous paid time off accrual
- Tuition reimbursement/loan repayment options
- 401k with company match up to 7%!
- Discounts on wide array of services/entertainment nationwide
The Operations Manager is responsible for:
- Working with the Program Director, provides operational support to the Lowell Inpatient Programs
- Coordinating the Quality Improvement Process, providing direct supervision to recovery specialists as directed by the Program Director, and ensuring operations are running efficiently and tracks outcomes
- Providing technical and operational assistance to program staff
- Working the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week
Qualifications:
- Bachelor’s degree preferred. High School diploma/GED required
- Minimum of two years supervisory experience in a healthcare or customer service field preferred
- Must have excellent verbal, social and writing skills
- Working knowledge of computer programs such as Microsoft Word and Excel preferred
- Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
- Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff, and regulatory agencies
Salary : $26 - $29