What are the responsibilities and job description for the Human Resources Director position at Spectrum Health & Human Services?
Company Description Spectrum Health & Human Services is a not-for-profit community mental health organization and an innovative behavioral healthcare provider in Western New York. The agency offers comprehensive services for adults, adolescents, children, and families, including treatment and rehabilitation for psychiatric disabilities, psychological issues, and substance-related disorders across multiple communities. Team members benefit from competitive compensation, a strong benefits program, flexible scheduling, and a culture that values quality of life and work-life balance. Spectrum Health fosters an inclusive, welcoming environment and has been recognized as a “Best Place to Work” by Buffalo Business First and a “Best Company to Work for in New York State” by the NYS Society of Human Resource Management.
Role Description The Human Resources Director is a full-time, hybrid role based in Orchard Park, NY, with the flexibility to work remotely for part of the week. This role oversees the full spectrum of HR activities, including strategic workforce planning, policy development, and alignment of HR practices with organizational goals. The Human Resources Director will manage employee relations, performance management processes, and compliance with labor and employment law, while supporting leaders and staff with coaching and guidance. Day-to-day responsibilities include leading HR initiatives, supervising HR team members, managing recruitment and onboarding, maintaining accurate HR records, and contributing to diversity, equity, and inclusion efforts. The Director will also collaborate with senior leadership on organizational development, change management, and employee engagement strategies.
Qualifications
- Demonstrated expertise in Human Resources (HR) operations, including workforce planning and organizational development.
- Strong knowledge of HR Policies and procedures, with experience creating, implementing, and updating policy frameworks.
- Proficiency in Employee Relations, including conflict resolution, coaching, and promoting a positive, inclusive workplace culture.
- Experience in Performance Management, including goal setting, evaluations, feedback processes, and performance improvement plans.
- In-depth understanding of Labor and Employment Law, with proven ability to ensure regulatory compliance and mitigate risk.
- Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or HR certification (e.g., SHRM-CP/SHRM-SCP, PHR/SPHR) preferred.
- Leadership experience in a director-level or senior HR role, ideally within healthcare, social services, or nonprofit organizations.
- Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively at all levels of the organization.
- Proficiency with HRIS systems and basic data analysis to support decision-making and reporting.
- Ability to work in a hybrid environment, manage multiple priorities, and maintain confidentiality and ethical standards.