What are the responsibilities and job description for the Quality Assurance Manager position at Spectrum Displays LLC?
Spectrum Displays, a manufacturer of custom LCDs for aerospace, military, industrial, medical, and transportation, is seeking a quality manager who ensures products or services meet established standards, customer requirements, and legal regulations by utilizing our documented quality program while updating, designing, and implementing quality assurance (QA) protocols, conducting audits, and overseeing inspection processes at our manufacturing location in Escondido California. The roles and responsibilities include analyzing data to drive continuous improvement, managing quality teams, and training staff to maintain compliance and improve customer satisfaction.
Key Responsibilities
• Quality System Development: Constructing, implementing, and maintaining quality assurance protocols, policies, and procedures.
• Process Improvement: Utilizing data (SPC, Root Cause Analysis) to identify improvements, and driving Lean or Six Sigma initiatives
• Audit & Compliance: Performing internal audits, ensuring adherence to legal, safety, and regulatory standards.
• Quality Inspection: Monitoring product development and inspecting raw materials or final products, often with authority to reject non-compliant items.
• Leadership: Supervising quality inspectors, engineers, and staff, including training and performance management.
• Liaison & Reporting: Acting as the primary point of contact for client quality issues and reporting metrics to company management.
• Managing Calibration program: Acting as the primary point of contact for the calibration program and management of all equipment in the calibration program.
• Maintaining RMA logs: Acting as the primary point of contact for client contact for issuance and managing the repair or replacement of materials returned from customers or suppliers.
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Required Skills and Qualifications
• Education: Bachelor’s degree in engineering or a related field.
• Experience: Proven experience in quality assurance, quality control, or management, often in electronics manufacturing, LCD, or specific technical industries.
• Technical Knowledge: Familiarity with industry-specific standards and auditing methodologies.
• Soft Skills: Strong leadership, communication, analytical, and problem-solving skills.