Technical Project Program Manager

Role: Sr Technical Project/Program Manager

Location: Durham, NC (Hybrid)

Duration: 12 months

Job Description:

• Lead the planning, execution, and delivery of digital technology initiatives by developing and managing integrated project plans, schedules, milestones, roadmaps, and release timelines.

• Coordinate cross-functional efforts across Agile teams, engineering, product, business stakeholders, vendors, and enterprise programs to ensure successful delivery outcomes.

• Maintain sufficient technical and product knowledge to anticipate delivery risks, support tradeoff discussions, and help resolve technical blockers and dependencies.

• Identify, assess, track, and manage project risks, issues, assumptions, dependencies, and decisions, ensuring timely escalation and resolution when needed.

• Ensure alignment with organizational governance standards, delivery methodologies, compliance requirements, and quality expectations.

• Manage project resources, capacity planning, team allocations, and delivery constraints while supporting accurate forecasting and execution planning.

• Track and oversee project budgets, financial forecasts, vendor commitments, and resource impacts, providing visibility into factors affecting scope, timeline, and business outcomes.

• Build and maintain effective relationships with business leaders, product teams, technology partners, architects, vendors, and other key stakeholders.

• Serve as the primary point of contact for project communications, status reporting, risk management, escalations, and stakeholder engagement.

• Translate complex technical delivery information into clear, actionable updates for business partners and executive leadership.

• Support Agile delivery practices through PI planning, sprint and release coordination, dependency management, and cross-team execution oversight.

• Coordinate release readiness activities, approvals, implementation planning, change management, and transition to production support.

• Monitor delivery performance, quality, scope, schedule adherence, and issue trends to promote predictable and high-quality outcomes.

• Contribute to program-level initiatives and continuous improvement efforts by enhancing delivery practices, governance processes, dependency management, reporting, and cross-functional collaboration.

What You Bring

• Bachelor's degree or advanced degree (where required)

• 5 years of experience in related field.

• In lieu of degree, 7 years of experience in related field.

Bonus Points

• Significant experience leading complex technology projects, technical programs, or enterprise delivery initiatives from planning through execution and implementation.

• Advanced expertise in project management disciplines, including risk management, resource planning, budget management, stakeholder engagement, decision-making, and crossfunctional

team leadership.

• Strong understanding of Agile delivery methodologies, SDLC, technical dependency management, release planning, governance frameworks, and enterprise delivery practices.

• Proven ability to collaborate and influence across business, product, technology, architecture, finance, vendor, and executive leadership teams while effectively communicating project

status, risks, dependencies, and key decisions.

• Experience supporting Agile execution, vendor management, business readiness, change management, and release coordination; PMP, Agile, Scrum, SAFe, or related project management certification preferred.

Must have skills:

• Digital delivery applications, actively manage risk independencies, stakeholder management

Nice to have:

• Provider portal, Healthcare experience

Typical day/Duties:

• Working on enterprise strategic initiatives, working with the delivery teams, maintaining the risk log, following up on open action items, creating and managing a project plan, producing reports, creating release plans. Create business readiness resource. Looking forward to see what can be done to improve the process.

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