What are the responsibilities and job description for the ServiceNow FSM Administrator (Local to Bay Area, CA) position at SPECTRAFORCE?
ServiceNow FSM Administrator
12 months
Oakland,CA (Hybrid)
Local candidates would take priority. Please be sure to include your candidate's location at the top of the resume
Position Summary:Maintains, configures, and supports the ServiceNow FSM application. This role ensures scheduling tools, mobile workflows, inventory systems, and dispatcher interfaces operate smoothly to maximize technician efficiency
.Key Responsibilities
- :Platform Maintenance: Administer the ServiceNow FSM environment, managing upgrades and daily technical operations
- .Workspace Management: Configure and troubleshoot Dispatcher Workspace to streamline task assignments
- .Mobile Support: Optimize the Mobile Agent app for field technicians, including offline workflows
- .Data Models: Manage work orders, task dependencies, assignment rules, and territory planning
- .Inventory & Logistics: Configure parts management, stockrooms, and asset transfer rules
- .Core Configuration: Build UI policies, business rules, client scripts, ACLs, and system notifications
.Required Skills & Qualifications
- :Experience: 3 years of direct experience with ServiceNow Platform Administration
- .Core Knowledge: Strong grasp of dynamic scheduling, map integrations, and mobile playbooks
- .Certifications: ServiceNow Certified System Administrator (CSA) is mandatory
Salary : $50 - $54