What are the responsibilities and job description for the Accounts Receivable Specialist position at SPECTRAFORCE?
Position: Accounts Receivable Specialist
Location: Nashville, Tennessee
Duration: 12 Months
Responsibilities:
Respond to customer inquiries in a timely and professional manner.
Review customer credit applications, analyzing for financial risk of Company.
Offer payment plans to customers in order to receive payment for open invoices.
Work with DNB for credit collections.
Enter and apply customer payments into the ERP system (electronic and paper-based).
Retrieve payments from electronic platforms and process physical payments as needed.
Post approved customer contract deductions accurately and timely to customer accounts.
Reconcile customer account portals and statements; research and resolve discrepancies.
Investigate account discrepancies by obtaining and analyzing information from sales, trade promotions, returns, customer service, and customers.
Coordinate with customers to ensure complete and timely payment.
Analyze the receivables aging balance and respond with immediate follow up to reduce risk of bad debt losses.
Maintain thorough and accurate electronic files and documentation in accordance with company policies and accepted accounting practices.
Support special projects and perform other AR-related duties as assigned.
Education:
Bachelor’s degree in accounting (or equivalent)
Skills:
3 years of experience in accounts receivable, or a customer-focused industry.
Experience with ERP systems (e.g., Aptean Ross) and Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic formulas).
Prior experience in accounts receivable or revenue cycle operations.
Experience reconciling customer portals and managing deductions.
Experience scanning, organizing, and maintaining electronic documentation.
Strong customer service orientation with experience interacting with external customers.
Positive attitude, strong work ethic, and a team player.
Excellent organizational skills with high attention to detail.
Unquestionable integrity and personal ethics.
Ability to adapt and prioritize competing projects.
Ability to communicate with impact both verbal and written.
Team-oriented mindset with a willingness to learn.
Prioritize assignments, deal with interruptions, and meet deadlines in a fast paced and growth-oriented environment.
Life sciences / Biotechnology and/or manufacturing industry experience.
Bachelor's or Associate degree highly preferred
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.
Salary : $16 - $17