What are the responsibilities and job description for the Customer Service Specialist (Bilingual Spanish) position at Spectra Tracey & Associates?
Our client, an Award-winning International distributor, is seeking a Customer Support Specialist for their Corporate Office in Mansfield, MA. This is a Permanent position with Great Benefits and Career Advancement! Put your Spanish speaking skills to work!
- 2 years of Customer Service Experience for a manufacturer or distribution company is preferred!
- Assist in the handling of the complete lifecycle of Processing orders, incentives, customer refunds and sales commission adjustments.
- Prepare and maintain customer payment records for the Finance Department.
- Track lost packages and packages not received.
- Respond to phone calls and emails to both internal and external customers.
- Bilingual (English/Spanish) is a Must - Read, Write, & Speak!
- Use Microsoft Office Suite, Zendesk, Sharepoint to complete tasks
*****Salary: $45,000 to $47,000 per year to start; Great Work/Life Balance too!*****
Have questions? We look forward to your call: 401-521-4400 Spectra Tracey & Associates
Pay: From $47,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $45,000 - $47,000