Customer Service Representative

Company Description

Job Title: Customer Service Representative
Duration: 6 months (possibility to become perm) 
Location: Omaha NE
 

Skills:

·         Written Communication

·         Critical Reasoning/Thinking

·         Strong Analytical & Problem Solving

·         Strong Work Ethic & Teamwork

·         Verbal Communication

·         Perseverance and Motivation

·         Professionalism & Interpersonal

·         Self-management & Strong Collaborator

·         Computer Literacy

·         Troubleshooting skills, either basic or advanced, depending on the role and industry. 

Job Description

Job Description:

·         Line of Business – CARD

·         Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

·         Follows up with clients to ensure that they are satisfied with the company product or service

·         Use your great verbal and written communication skills to provide assistance to our customers. 

Personality Traits:

·         Focused on Quality

·         Hard Working & Maturity

·         Business Driven

·         Detail Oriented & Resourceful

·         Comfortable with Change

·         Personable & Flexibility

·         Goal Oriented & Integrity

·         Enthusiasm and Passion

·         Responsiveness

·         Patient and Empathetic Attitude

Qualifications

Qualifications:

·         Telephone skills, familiarity with complex or multi-line phone systems

·         Data Entry

·         Active Listening

·         Attention to Detail

·         Documentation

·         Typing and Word Processing

Additional Information

All your information will be kept confidential according to EEO guidelines.