People Ops Generalist

About Spectora

Spectora is the leading SaaS property inspection platform on a mission to transform property ownership, starting with inspections. We serve as the trusted technology partner for inspectors across the country, helping them build and scale successful businesses through our all-in-one platform.

With a decade-long track record and market-leading position, we touch about half of all property sales in the United States. Our flagship product is an all-in-one business solution that helps inspectors conduct and share inspections, manage and automate their operations, and market their business.

We're proud to be the market leader in the home inspection space, an achievement made possible by our relentless focus on our customers, product, and team. Today, we're not just competing in the industry, we're helping elevate it by simplifying complex processes, innovating with cutting edge technology, and empowering inspectors and property owners alike in what matters most.

And we win because of our people.

Our culture is powered by a high-energy, hilarious team who bring both IQ and EQ to the table. We push ourselves and each other to grow in our work and as humans, and we're serious about being the best versions of ourselves without taking ourselves too seriously. Spectora is a genuinely exceptional place to work (if we do say so ourselves).

Want to hear about our culture directly from the team? ⏭ Watch here

About the Position

We've built a team of 100 people who genuinely care, work hard, and win together. Now it's time to build the operational backbone that will scale alongside them- that's where you come in!

As our People Ops Generalist, you'll be the essential link between strategy and execution.You'll work directly with our Head of People Ops to build systems that scale from the ground up. If you have a few years of progressive HR experience under your belt and want to build something meaningful, this is a great opportunity to make a mark on a genuinely exceptional culture and shape the daily experience of our people while having the backing of a supportive team.

This is a hybrid role, with 3 days per week spent in our Denver (Wash Park) office. You'll report directly to the Head of People Operations, who will provide strategic direction, thought partnership on your work, and support you in your professional development. You'll have ownership of execution while having guidance on the what and why. You'll also work closely with our People Ops Coordinator, who focuses on culture & administrative support and talent acquisition.

Core Responsibilities

• Process & Systems Development:
• Execute on strategic initiatives the People team is working on, while building out the practical HR processes the team needs to scale
• Create manager resources, templates, and workflows that support consistent practices
• Track key People Ops metrics, provide data-driven insights, identify operational gaps, and proactively build solutions
• HR Operations & Compliance:
• Manage the day-to-day for benefits administration- employee questions, enrollment management, carrier coordination, and issue resolution.
• Own compliance across federal, state, and local employment regulations
• Manage leave administration and maintain accurate employee files
• Create and manage our employee handbook and HR policies as we scale
• Manage offboarding processes with sensitivity and attention to detail
• Employee Experience & Problem Solving:
• Serve as a trusted resource for employees and managers on complex situations that require good judgment and discernment
• Support employee relations matters with discretion and care, with the Head of People Ops as your coach
• Partner with managers on coaching conversations, employee support, and navigating challenging dynamics
• Build trust across the organization by handling whatever comes up with efficiency, good judgment, and care
• Culture & Employee Engagement:
• Act as a core member of our People Ops team, driving engagement initiatives and designing meaningful touch points & celebrations for our incredible team
• Conduct engagement surveys, analyze feedback, and support action planning
• Champion the values and culture that make Spectora exceptional
  

What You'll Bring

• 3 years of progressive HR or People Operations experience, ideally in a startup or tech environment where processes aren't mature (less than 200 employees) and you've touched most aspects of the employee lifecycle
• HR fundamentals and practical knowledge. You understand employment law (or know where to find the right answers quickly), benefits administration, leave management, and what it takes to keep a growing company compliant across multiple states
• Experience handling sensitive information and complex situations with confidentiality, sound judgment, and care. You're comfortable navigating workplace conflicts, performance issues, and employee concerns
• Excellent written and verbal communication skills. You can write engaging and clear messaging and policies, facilitate conversations, and present information to members of the leadership team
• Experience building or implementing HR processes, policies, and programs, ideally from scratch or in a growing environment
• Ability to work independently in a hybrid environment. You excel at managing your own time, setting priorities, working autonomously, and proactively communicating while staying connected to the team
• Proficiency with technology and systems, and can work efficiently with data and spreadsheets. Our primary tools are Gusto, Greenhouse, Google Workspace, Zoom, and Slack.
  
  

Who You Are (Soft Skills)

• You're a people person with genuine passion. You embody optimism and have a bias towards action. You truly care about your work and creating exceptional experiences for the team. People trust you with their most impactful moments.
• Strong organizational and project management skills. You can manage multiple priorities at once, track details across multiple places, and keep things running smoothly without dropping balls
• You're resilient and adaptable. You thrive in fast paced environments where things evolve quickly. Change and being outside of your comfort zone energizes you rather than overwhelms you
• You're a balanced decision maker. You use data to drive decisions while balancing individual needs with what serves the broader team. You lift out of the day-to-day to focus on long-term goals without losing sight of people.
• You're a strategic thinker AND an executor. You can see the big picture of what great People Ops looks like, and then roll up your sleeves and build it. You don't just identify gaps, you proactively solve for them.
  
  

We encourage you to apply even if you don't meet every bullet point. We are people, not checklists, and we hire as such!

Pay & Benefits

Job Type: Full-Time

Base Salary: $80,000-90,000 per year

Total Rewards:

• Core Benefits: Medical, dental, and vision; employer-paid life insurance; employer-paid short & long-term disability
• Bonus: Target bonus based on a percentage of base salary, tied to individual and company performance
• Equity: Stock options for all full-time employees, with grant amounts based on role level
• Paid Time Off: Unlimited vacation and sick time, plus paid parental leave
• Retirement: 401(k) with employer matching
• Wellness: ClassPass membership subsidy to support fitness and well-being
  
  

Want to go the extra mile or make your resume stand out? Include a personalized video or note with your CV on why you'd be a great fit for the role. Have fun with it, we really want to get to know YOU!

Spectora strives to create an inclusive environment where everyone is set up for success and looks forward to coming into work everyday. As an equal opportunity employer, we prohibit discrimination in our hiring process and strongly encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Base Salary

$80,000—$90,000 USD