What are the responsibilities and job description for the Director of Internal Communications position at SpecialtyCare?
Passionate, driven people dedicated to making a difference in healthcare.
SpecialtyCare continues to grow and we’d like you to grow with us. We are the most experienced provider of outsourced clinical services in the industry, and we are always interested in building our team by hiring and training smart, dedicated people who share our values and our commitment to excellence.
Focused on Excellence
At SpecialtyCare, everyone makes a difference in the delivery of healthcare. Each of us, no matter the role, is important to the success of our company, the success of our customers, and the health of our patients. Exceptional care and positive patient outcomes require team members passionately dedicated to collaborating and driving excellence at every turn–from clinicians in the operating room to administrative people providing support behind the scenes. Highly successful companies need top talent in every position. And, with our outstanding work environment and our focus on people as one of our critical success factors, we are very committed to you, your career, and your success.
PURPOSE OF THE POSITION
Guide organizational efforts with clear, compelling communications with an eye for engaging both associates in the corporate office and in the field. Design and implement strategic internal communications initiatives that inform, inspire, and connect our workforce. Collaborate with leadership to translate company strategy into compelling narratives that drive employee understanding, commitment, and performance. Lead a team dedicated to enabling culture, clarity, and connection across the organization.
Essential Job Functions
BASIC QUALIFICATIONS
SC Perf
SpecialtyCare continues to grow and we’d like you to grow with us. We are the most experienced provider of outsourced clinical services in the industry, and we are always interested in building our team by hiring and training smart, dedicated people who share our values and our commitment to excellence.
Focused on Excellence
At SpecialtyCare, everyone makes a difference in the delivery of healthcare. Each of us, no matter the role, is important to the success of our company, the success of our customers, and the health of our patients. Exceptional care and positive patient outcomes require team members passionately dedicated to collaborating and driving excellence at every turn–from clinicians in the operating room to administrative people providing support behind the scenes. Highly successful companies need top talent in every position. And, with our outstanding work environment and our focus on people as one of our critical success factors, we are very committed to you, your career, and your success.
PURPOSE OF THE POSITION
Guide organizational efforts with clear, compelling communications with an eye for engaging both associates in the corporate office and in the field. Design and implement strategic internal communications initiatives that inform, inspire, and connect our workforce. Collaborate with leadership to translate company strategy into compelling narratives that drive employee understanding, commitment, and performance. Lead a team dedicated to enabling culture, clarity, and connection across the organization.
Essential Job Functions
- Drive enterprise-wide engagement through communication initiatives by creating strategies in tandem with leadership that drive adoption, alignment, and measurable results across priority transformation efforts.
- Oversee internal communications strategy and execution, ensuring consistent, timely, and engaging messaging across all levels and platforms.
- Partner with executive and functional leaders to shape messaging, manage risk, and support organizational readiness for strategic shifts.
- Manage relationships with agency partners and consulting partners, if applicable.
- Provide internal communication support to market executives, system teams and other partner teams.
- Direct and measure the organization’s strategic internal communications plan and sets metrics for internal communications. Analyze results and develop a standard reporting structure and cadence.
- Develop, in collaboration with leadership, and execute a comprehensive internal communications strategy that supports business objectives and organizational change.
- Create clear, consistent messaging about company initiatives.
- Manage multiple communication channels including intranet, email communications, digital signage, and in-person events.
- Partner with senior leadership to craft communications that effectively convey company vision, strategy, and performance.
- Serve as editor and content leader for company-wide communications, ensuring quality, consistency, and strategic alignment.
- Measure the effectiveness of internal communications and continuous improvement based on employee feedback and engagement metrics.
- Live the SpecialtyCare Values – Integrity, Teamwork, Care & Improvement.
- Perform other duties as assigned.
BASIC QUALIFICATIONS
- Bachelor's degree in communications, public relations or related field.
- At least ten (10) years of progressive experience in internal communications, employee engagement or related fields required.
- Three (3) years in a leadership role with relevant experience in internal communications
- Experience in measurement and reporting, with ability to analyze data, identify trends, and make data-driven decisions to support change management and communications.
SC Perf