What are the responsibilities and job description for the Senior Account Manager position at Specialty Tooling Systems, Inc.?
Job title: Senior Account Manager
Reports to: General Manager
Supervisory responsibilities: n/a
Summary/objective: Specialty Tooling Systems (STS) is searching for a Senior Account Manager to develop new automation business as well as service and maintain existing accounts. The Senior Account Manager will be highly motivated to develop and execute sales strategies and tactics that maximize STS’s opportunity to win business. STS is looking for an enthusiastic individual with a strong work ethic, relevant work experience and a commitment to teamwork.
Essential functions:
- Develop and implement strategic sales plans by performing face-to-face sales calls with manufacturing customers and prospects.
- Identify development potential in accounts by studying current business.
- Develop relationships with key customer personnel and identify and evaluate additional needs and opportunities.
- Initiate sales process by building relationships, qualifying potential, and scheduling appointments.
- Develop sales by making initial presentations, explaining product and service enhancements and additions, and introducing new products and services.
- Work with customer engineering departments to understand their needs and provide engineered solutions to their needs.
- Close sales by overcoming and finding solutions to customer objections.
- Contribute information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; and analyzing and relaying customer reactions.
- Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
- Cold calling potential customers.
- Travel to hold face-to-face meetings with customers throughout the Midwest (primarily Greater Detroit Area).
Required competency, education, and experience:
- Highly motivated person who enjoys working in a team environment in fast paced industry.
- History working in Automotive, Appliance, Medical and or other manufacturing industries.
- Understanding of Automotive automation industry with program management experience in the automation business.
- Adept at communicating with assorted audiences in a wide variety of different departments (purchasing, engineering, etc.)
- Excellent interpersonal, communication and presentation skills
- Goal oriented and the drive to succeed
- 3 to 5 years of experience in Tool and Die or Manufacturing Automation business
- Engineering aptitude
- Bachelor’s degree preferred
- Excellent driving record
- Ability to maintain a professional appearance at all times
- Ability to travel regularly
Work environment: Office setting in a manufacturing environment.
Physical demands:
- Ability to drive a vehicle
- Ability to speak clearly and communicate with customers
Position type and expected hours of work: Full-time. This position is ideal for someone living in Grand Rapids, MI or Detroit, MI areas; however, it is open to any candidate in the US.
Travel: Travel to hold face-to-face meetings with customers throughout the Midwest.
Compensation/Benefits: STS offers a competitive compensation and benefits package which includes competitive pay, dental insurance, vision insurance, health insurance, short term disability, long term disability, company paid life insurance, voluntary life insurance, 401(k) plan with match, education reimbursement, paid vacation and holidays, and flex spending.
Other duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
STS is an Equal Opportunity Employer. STS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.