What are the responsibilities and job description for the Quality Support Representative position at SPECIALTY RX INC?
At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service
Responsibilities
- Perform duties assigned by the VP of Operations or Pharmacist in Charge and/or Quality Assurance Manager
- Conduct audit related activities including but not limited to, obtaining, and analyzing data, reviewing records, supporting documentation, and completed audit work papers
- Monitors pharmacy related processes and data for compliance and accuracy
- Performs ongoing assessment and monitor pharmacy related areas
- Assist with the development of training and training materials for new and existing employees
- Work with internal teams to standardize training processes and systems
- Assist and coordinate any QI Projects, as needed
- Implement and maintain department objectives to ensure compliance of JCAHO accrediting
- Maintain compliance with all federal, state, and local employment laws
Qualifications
- H.S. diploma or equivalent
- Long Term Care Pharmacy experience
- Knowledge of the Pharmacy floor area, a plus
- Ability to read, write, speak, and comprehend English
- Uses good judgment and independent decision-making
- Must be detail oriented
- Microsoft Excel; Frameworks
- Ability to be mobile in performing job duties
Shift: Hybrid (3 days onsite)
- 9:00 AM – 5:30 PM
EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.
EO/Minorities/Females/Disabled/Veterans