What are the responsibilities and job description for the Office Support Specialist position at Specialty Products & Polymers, Inc?
Specialty Products and Polymers, a custom elastomeric materials company, is looking to hire an Office Support Specialist to assist with office operations. The Office Support Specialist is responsible for supporting daily business operations through administrative, customer service, and order management activities. This role helps ensure smooth office workflow by managing accounts receivable support, invoicing, purchase orders, shipping logistics, inventory tracking, and customer communication. The ideal candidate is organized, detail-oriented, responsive, and able to manage multiple priorities in a fast-paced office environment.
Responsibilities
- Prepare and process customer invoices accurately and in a timely manner
- Support accounts receivable activities, including tracking open invoices, maintaining records, and following up on outstanding payments
- Create, submit, and monitor purchase orders as needed
- Assist with coordinating shipping logistics, including preparing shipping documents, scheduling shipments, tracking deliveries, and communicating updates
- Serve as a point of contact for customer service inquiries related to orders, shipments, invoices, and general support
- Assist with inventory monitoring, replenishment, and organization
- Enter, update, and manage data in internal systems, spreadsheets, and office records
- Ensure documentation related to orders, shipments, invoices, and inventory is complete and organized
- Communicate with vendors, customers, and internal team members to resolve issues and support operational efficiency
- Provide general administrative and office support as needed
Qualifications
- High school diploma required; associate degree or relevant administrative experience preferred
- Previous office, administrative, customer service, or operations experience preferred
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and meet deadlines
- Strong written and verbal communication skills
- Proficiency in Microsoft Office, including Excel, Outlook, and Word
- Comfort working with invoices, purchase orders, shipping documentation, and inventory records
- Ability to work independently while also supporting a team environment