What are the responsibilities and job description for the Patient Service Representative position at Specialty Eyecare Centre?
Specialty Eyecare Centre is looking to add an additional person to our Front Office team. We are a high volume Ophthalmology practice specializing in Glaucoma, Cataracts, Dry Eye, and Clinical Research. The open position is for a full time Medical Front Office Coordinator.
Responsibilities
- Verify demographic and insurance info
- Collect copays and outstanding balances
- Process incoming and outbound faxes
- Receive/send mail
- Prepping paper charts for the next day clinic appointments
- Scheduling appointments as ordered by the physician
- Chart filing
- Prepping records requests
- Place/transfer/receive and triage calls on a multi-line phone system
- Assist other departments as needed
Preferred Skills and Abilities:
- Knowledge of medical insurance plans
- Knowledge of Medicare and supplemental plans
- Experience performing patient eligibility checks with Availity, One Healthport and United Healthcare insurance portals
- Identifying and entering primary and secondary insurance policies into practice management system
- Ability to read EOB's and explain charges to patients
- Experience with processing patient payments and applying that payment to open charges in the practice management software.
- Excellent customer service and communication skills both written and verbal
Education/requirements for the position are:
- High School Graduate or equivalent
- Basic typing and computer literacy
- Requires sitting and standing associated with a normal office environment
- Ability to lift, pull or carry 25 pounds (carrying full boxes of charts/paperwork up & downstairs)
- Physical ability to walk up steep hills and staircases (for access to the upper level of the clinic)
It is important that applicants are comfortable working with computers, multiple monitors and have experience with Microsoft Office.
Scheduling availability is 8 hour shifts between the hours of 6:30 and 5:15pm.
Compensation DOE
Prior medical front office experience preferred, but not required. We are willing to provide training to the right candidate.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Medical Specialty:
- Ophthalmology
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20