Canadian Claims Adjuster

Company Description

Specialty Equipment Insurance Services, part of the Amynta Group, specializes in insurance and equipment protection solutions tailored to the needs of agricultural, construction, and material handling equipment dealerships, OEMs, and financial institutions. By partnering with manufacturers and dealerships, we provide a range of offerings, including Extended Warranty, Physical Damage Insurance, Rental Damage Waiver, Dealer Business Insurance, as well as Asset Management and Remarketing Services. Our mission is to enhance customer satisfaction, build brand loyalty, and expand market share through comprehensive and innovative insurance solutions.

Role Description

This is a full-time, remote position for a Claims Adjuster located in Canada. Applicant must have experience with agricultural and construction equipment. Must have analytical skills and be able to navigate and work with MS Office applications. Applicant must be able to work in a fast-paced environment, have excellent customer service skills, and be able to prioritize. Applicant will be responsible for claims including any dollar amount up to and in excess of $100k. We process claims involving mechanical, electrical, and hydraulic breakdowns of agricultural and construction equipment for Dealerships so mechanical aptitude and a high level of professionalism is essential.

Minimum Job Skills, Abilities and Qualifications:

• Technical knowledge of heavy equipment, familiarity with multiple makes, models, and functionality.
• Strong analytical and problem-solving skills to assess mechanical breakdowns, determine liability, and evaluate repairs performed.
• Excellent written and verbal communication for interacting with parties both inside and outside of the organization.
• Maintain knowledge of Multiple Contracts Terms and Conditions and Coverages.
• Comfortable and proficient with Microsoft Office programs.
• Ability to handle multiple claims efficiently and meet deadlines.
• Ability to work independently and in a team environment.
• High school diploma or GED (required). Associate or bachelor’s degree (preferred).
• Minimum of 5 years of experience in the heavy equipment industry or in mechanical claims adjustment.
• Experience using claims management systems or dealer business systems.
• Valid driver’s license, passport, and ability to travel if/when required.

Job Responsibilities:

• Adjudicate claims fairly, accurately, and efficiently within the contract guidelines.
• Effectively communicate with equipment dealers and insured parties to gather accurate information, clarify claim details, and facilitate timely resolution of heavy equipment claims.
• Maintain and grow key relationships within the business segment to support and sustain company growth and long-term success.