Customer Service

About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Service Partners has an opening for a Customer Service Representative to join our team and enhance our business. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. APPLY NOW! Why work for Service Partners? • We invest in people, work hard and have fun doing it • Medical, Dental and Vision Benefits • Life Insurance and Disability Coverage • Paid Time Off • 401(k) with a company match Do you have what it takes? • Personable, enthusiastic and engaging personality • Ability to maintain a positive rapport with customers, providing world class service • Excellent communication skills, both verbal and written • Exemplary customer service skills, analytics and problem- solving skills • Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements • Ability to make outbound calls daily to current and prospective customers • Assist with warehouse picking and receiving when needed What qualifications do you need? • 1- 2 years of experience in a customer service role • Ability to perform basic math calculations Service Partners is the largest insulation distributor of quality residential insulation products and accessories in the United States. With a distribution US network of over 75 locations and 850 employees, we provide insulation, roofing, gutters and many other products to our retail and contractor customers. With 20 years of industry leadership we pride ourselves on delivering superior value to our customers. TopBuild Corp. is an equal opportunity employer. EOE Protected Veterans/Disability. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. With over 220 TruTeam and 75 Service Partners locations across the United States, there are a variety of career opportunities awaiting you! Compensation Range $13.00 - $30.00 The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of energy-efficient insulation and building material services nationwide. Based out of Daytona Beach, Florida, the TopBuild family- TruTeam, Service Partners, Distribution International, American National Insulation and TopBuild Home Services- comprises of approximately over 450 branch locations across the United States and Canada. From installers and warehouse leaders to office and professional staff, to team managers and executives, we value and respect each of our 14,000 employees. Equal Opportunity Employer TopBuild Corp (NYSE:BLD) is made up of diversified construction services businesses. TopBuild is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability status, veteran status, genetic information (including family medical history), and any other legally protected category. TopBuild is committed to a diverse workforce. TopBuild Corp (NYSE:BLD) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) If you believe that you have experienced discrimination contact OFCCP 1.800.397.6251 | TTY 1.877.889.5627 | Thank you for your interest in TopBuild. We encourage you to explore job opportunities at TopBuild and to review openings that are listed on our website. We also encourage you to be wary of internet, email and telephone scams in which impersonators may try to take advantage of job seekers by pretending to represent prominent companies, including TopBuild. Intended victims may be invited to participate in bogus interviews, asked to fill out fabricated employment applications and, on occasion, have even been issued fake offer letters, all with the ultimate goal of trying to entice victims to pay money or divulge sensitive personal information. Note: We only review applications submitted directly through our online application via our official company pages or official Indeed and LinkedIn accounts. During the application process, we will communicate with you via emails ending only in @topbuild.com or @truteam.com or @service-partners.com or @distributionintl.com or americannationalinsulation.com. These are some examples of common tactics used in fake recruiting schemes include: • Communications that are unsolicited or unexpected or are from an individual or website with which you are unfamiliar or whose domain name is inconsistent with that used by the actual business. • Correspondence from free e-mail accounts, like Yahoo, Hotmail or Gmail. A TopBuild employee will not solicit candidates through a non-TopBuild email address or phone number. In addition, TopBuild does not currently utilize video chat rooms (e.g., Google Hangouts) to conduct interviews. • Communications that do not include information about a specific job opening (or the job description is vague) and/or extend a job offer without an interview. • Job opportunities that come from people you do not know and appear "too good to be true”. • Communications where the recruiter claims to have seen your resume on a site with which you are not familiar. • Communications at the application phase requesting your social security number, date of birth, bank account information, or other sensitive personal information. • Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). TopBuild will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by TopBuild will be from official corporate accounts bearing the TopBuild name. Don’t trust checks from any other source.

Salary : $13 - $30