What are the responsibilities and job description for the Office Manager at Redstone Orthodontics position at Specialty Dental Brands-AZ?
Description
We are seeking a highly organized and proactive Orthodontic Office Manager to oversee the daily operations of our orthodontic practice. This role is vital in ensuring a smooth, efficient, and patient-focused environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional patient care.
Key Responsibilities:
- Manage daily office operations, including scheduling, patient flow, and staff coordination
- Supervise and support administrative and clinical staff to ensure high performance and team cohesion
- Oversee patient billing, insurance claims, and financial transactions to ensure accuracy and compliance
- Maintain compliance with healthcare regulations and office policies
- Implement and improve office procedures to enhance efficiency and patient satisfaction
- Handle patient inquiries, concerns, and feedback professionally and promptly
- Coordinate with orthodontists and other healthcare providers to ensure seamless patient care
- Monitor inventory levels and order supplies as needed
- Assist in staff training, development, and performance evaluations
- Marketing grass roots and business to business to increase and drive New Patient growth for growing practice
Requirements
Skills and Qualifications:
- Proven experience in office management, preferably within a healthcare or dental/orthodontic setting
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Exceptional communication and interpersonal skills
- Knowledge of dental/orthodontic billing, coding, and insurance processes
- Proficiency in office management software and electronic health records (EHR) systems
- Ability to handle sensitive information with confidentiality and professionalism
- Problem-solving skills and adaptability in a fast-paced environment
- High school diploma or equivalent; additional education or certification in healthcare administration is a plus
Join our dynamic team and contribute to creating a welcoming environment where patients receive outstanding orthodontic care. We offer opportunities for professional growth, a collaborative work culture, and comprehensive benefits.