What are the responsibilities and job description for the Accounts Receivable Specialist position at Specialty Appliances LLC?
Description
Specialty Appliances is growing and seeking to hire an additional Accounts Receivable Specialist to join our team. The Accounts Receivable Specialist will process and apply customer payments and assist with customer questions in regard to their account. The ideal candidate will have excellent attention to detail and be great at communicating with customers on the phone and by email!
Requirements
Minimum Qualifications
- Some experience in Accounts Receivable preferred.
- Excellent attention to detail.
- Great people skills.
- Proficient computer skills.
- Ability to read, write, speak, and understand English.
- Ability to sit for extended periods of time.
Competency Requirements/Job Duties
- Reliable and consistent attendance and punctuality.
- Apply payments to customer accounts accurately and efficiently.
- Answer inquiries about customer balances and transactions.
- Generate and mail customer statements on the first business day of every month.
- Process credit card transactions and set up auto-pay as requested.
- Set up new accounts in software.
- Contact past due customers regarding payment status.
- Document and maintain A/R notes for past due customers.
- Determine which past due accounts need to be contacted by Management.
- Submit accounts to collections as requested.
- Ability to remain calm, courteous, and professional when dealing with all types of people.
- Safeguard and protect the confidentiality of company and patient information as defined by the company’s Confidentiality Agreement.
- Follow all safety requirements, as applicable.
- Understand and use personal protective equipment where required.
- Understand how one’s performance can impact the success of the organization.
