Sales Associate

Job Summary

• Sells merchandise to independent purchasers, builders, and designers.

General Accountabilities

• Exhibits Specialty Appliance Core Values in all interactions with customers and/or prospects- whether in person, on phone, or via email/text. Core Values are: 1. Focus on Customer 2. Teamwork 3. Integrity 4. Accountability 5. Positive Energy 6. Proactive Mindset.


• Serves as the primary source of contact for all customers. Answers phones and greets customers when entering showroom. When unable to assist customer finds the appropriate personnel to help customers.


• Greets customers on sales floor and determines make, type, and quality of merchandise customer is seeking.


• Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points.


• Prepare sales quotes and sales contract to each customer assisted.


• Receives payment or obtains credit authorization.


• Assists with customer pick-ups at showroom and warehouse.


• Assists with inventory of stock annually.


• Notifies store manager of openings on the floor to ensure all displays are being utilized.


• Uses database and vendor contacts to research availability of merchandise prior to sale.


• Use price lists and tax database to ensure that customers are receiving accurate quote information.


• Provides customers with required Spec information.


• Processes orders and submits return requests for product being returned to Specialty Appliance.


• Represents Specialty Appliance at various events, conferences, and trainings.


• Research and contacts potential customers on field days and while in the office.


• Submits bids for new projects and sends all contract, company set-up, insurance, and warranty document requests to office manager for review.


• Performs other related duties as assigned or requested.

Job Qualifications

• Minimum Education: High School diploma or equivalent.


• Minimum Experience: 1-2 years of related experience.


• Preferred Experience: 2-3 years or combined education and experience.

Specialty Appliance is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.