Receptionist

COME JOIN OUR TEAM

Specialized Pavement Marking (SPM), a Frontline Road Safety Group Company, founded in 1997, our company proudly provides its customers with unparalleled customer service and the use of innovative technology to ensure timely and value-added results continues to help us achieve our mission: To continue as the undisputed North American pavement marking leader. In our time of growth, we are seeking to add exceptional talent to our team.

Description: This position requires excellent communication, organizational, and multitasking skills to handle a variety of responsibilities, including customer inquiries, project documentation, and administrative tasks. The ideal candidate thrives in a fast-paced environment and demonstrates the ability to balance customer-focused duties with project-related tasks effectively.

Requirements:

• Perform general office duties, including answering phones, ordering supplies, and maintaining a professional workspace
• Serve as the first point of contact for customer inquiries, providing exceptional service and resolving issues promptly
• Maintain organized records for project files and customer correspondence
• Schedule and coordinate meetings, project timelines, and appointments
• Prepare and distribute internal and external communications, such as memos, emails, and reports
• Monitor and track project progress to ensure deadlines are met, escalating issues as needed
• Support billing, invoicing, and payment tracking processes for projects
• Assist with special projects and other tasks as assigned by management

Experience Required:

• Minimum 2 years of administrative experience, preferably in the construction industry
• Familiarity with construction documentation and processes is highly desirable

Skills Required:

• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Highly organized with attention to detail and the ability to prioritize tasks effectively
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Ability to handle multiple tasks in a fast-paced environment
• Strong critical thinking and problem-solving skills
• Knowledge of construction software or ERP systems preferred
• Dependable, team-oriented, and adaptable to changing priorities

Education Required:

• High school diploma or equivalent required
• Associate degree in Business Administration or a related field preferred

Physical Requirements:

• Ability to sit for extended periods and work on a computer
• Requires sitting, keyboard typing and 10-key, use of telephone and computer monitor, walking, filing, and stairs
• Occasionally lift and carry files or documents weighing up to 10 pounds

Work Environment:

• Standard office environment with minimal noise
• This position is on-site and is not eligible for teleworking

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.