Dispatcher

Full-Time (Non-Exempt)

Starting Rate is $21/hr.

Two Positions Available:

Monday-Friday 8am-5pm

Monday-Friday 9am-6pm

Onsite at 2091 Main Street, Colchester VT 05446

Benefits:

• Health Ins
• Dental
• Vision
• Company Paid Life, STD, and LTD
• 403B
• Accidental Ins
• HSA/FSA/DCA
• Gym Discount

Company Overview

Special Services Transportation Agency (SSTA) is a private nonprofit organization based in Colchester, Vermont. Established in 1982, SSTA is dedicated to providing accessible transportation services for the elderly and disabled, ensuring that individuals with specialized mobility needs can travel safely and comfortably.

Summary

We are seeking a Dispatcher to join our team at SSTA. In this role, you will be responsible for coordinating transportation services, managing fleet operations, and ensuring timely and efficient service delivery. Your contributions will be vital in supporting our mission to provide accessible transportation to those in need.

Responsibilities include but are not limited to:

• Coordinate daily transportation schedules and routes for clients.
• Manage fleet operations to ensure optimal vehicle utilization and maintenance.
• Communicate effectively with drivers and clients to address any issues or changes.
• Utilize transportation management systems and GPS technology for efficient routing.
• Monitor service delivery to ensure compliance with safety and quality standards.
• Assist in training new staff on dispatch protocols and procedures.

Qualifications include but are not limited to:

• High School Diploma (Required).
• A minimum of 6 months of Customer Service Experience (Required).
• Dispatch experience is preferred.
• A valid Driver's License (Required).
• The ability to pass a thorough background check during pre-employment, monthly, and annual reporting (Required).
• The ability to pass pre-employment drug & alcohol testing and the ability to continue to adhere to SSTA's Drug & Alcohol policy (Required).
• Skills should include understanding bus routes/schedules, reading and understanding rules/regulations/laws and being able to explain them, ability to use computer and Microsoft Suite, Time Management, and more!

If you're passionate about making a difference in your community through accessible transportation, we invite you to apply today and join our dedicated team at SSTA!

SSTA is an equal employment opportunity employer.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• How comfortable are you with technology?

Experience:

• Customer Service: 1 year (Preferred)

Ability to Commute:

• Colchester, VT 05446 (Required)

Work Location: In person

Salary : $21