SAPC Housing Navigator

SPECIAL SERVICE FOR GROUPS, INC.

Job Description

Title: SAPC Housing Navigator Division: HOPICS

FLSA: Non-Exempt, Full Time Supervisor: Program Manager

Pay Scale: $24.00 to $26.00 /Per Hour Revised: 06.22.26

Summary

Under the supervision of the Program Manager, the Housing Navigator for individuals enrolled in

Recovery Bridge Housing (RBH) is responsible for providing triage and linkage to support housing and

homeless services for adult singles.

Essential Functions

• Screen and triage individuals for available services through SPA 6 Clarity Database
• Conduct triage tools through Clarity
• Conduct intakes with eligible participants
• Develop Individual Housing Service Plans with each participant and conduct weekly updates
• Document all encounters with clients in HMIS within one business day
• Link and refer participants to available programs within HOPICS and SPA 6 CES as needed
• Identify community resources that will assist in removing barriers to meet immediate needs
• Maintain and monitor a master participant log to track
• Identify, report, and work to remove all barriers to housing stabilization
• Support clients in locating and applying for suitable housing based on their needs and the housing
  
  

stability plan

• Provide weekly reports to Management on work completed
• Provide field-based case management services on a consistent basis
• Perform any other appropriate responsibilities as assigned by the Senior Manager and Program
  
  

Supervisor

• Maintain accurate files/records on activities, client services in compliance with HIPAA, CFR 42
  
  

And Other Funding Requirements For Auditing Purposes.

• Attending meetings associated with other projects as assigned by the Program Manager.
• Monitor and track Housing Navigation referrals in HMIS
• Run HMIS report on housing navigators case notes every Friday to ensure all notes are up to date.
• S/he will assist in training and provide support to all onboarding staff, providers, and other
  
  

project partners participating in the project.

• Maintain appropriate boundaries with staff, clients and community partners.
• Adhere to SSG's Code of Ethics and HOPICS' Core Values.
• Represent the Agency in a professional manner at meetings and community events.
• Regular attendance required.
• Maintain and uphold Agency mission statement, values, policies, procedures, and principles.
• This position will work with SAPC partners, subcontractors, community agencies, and SPA 6
  
  

Providers.

• Must attend provider meetings, SAPC-related meetings, staff development, and staff training
  
  

Working knowledge of policies and procedures of LA County Department of Public Health-

Substance Abuse Prevention and Control (SAPC)

• All other duties as needed.
  
  

Secondary Functions

• Overtime, holiday, or weekend work may be required.
  
  

Minimum Qualifications - Knowledge, Skills And Abilities Required

• High School diploma and 3 years' experience in the social service field OR associate degree in
  
  

social work or related field and two years of experience in the social service field.

• Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
• Verification of Employment Eligibility and Background Clearance.
• Ability to take direction, utilize critical thinking, communicate effectively, both written and
  
  

orally.

• Valid driver's license and reliable transportation.
• Current proof of Auto Insurance is required.
• TB test required (Not more than (3) months before or (7) days after date of hire and renewal
  
  

annually thereafter.

• CPR and First Aid Certification is required within 30 days of employment with the company.
• Computer word processing skills required. Ability to understand and carry out oral and written
  
  

directions.

Non-Essential Qualifications - Knowledge, Skills, And Abilities

• Working knowledge of Excel, HMIS, and other database programs is desirable.
  
  

Supervisory Responsibilities

• This position does not have any supervisory responsibilities.
  
  

Environmental Conditions (Working Conditions)

• The environment for this position is office and field-based. Must be able to work in an
  
  

environment with many priorities, busy, and fast-paced. Must be able to problem solve, adapt to

changes that are unpredictable. Must be able to work with highly aggressive clients. Must be able

to work in various shelters environments. Exposed to highly aggressive clients: must

communicate too many sources, including courts and outside community agencies: sometimes

noisy, loud, and disruptive clients.

Physical Requirements

• In the course of performing this job, the incumbent typically spends time sitting, standing,
  
  

walking, speaking, thinking, listening, and carrying (20lbs). Must sit at computer for data entry

and reports: sometimes spend time driving and walking and carrying equipment/files/charts.

Assisting client with moving their personal belongings. Speak to staff and outside agencies in

public meetings and Provider Meetings. Represent the Agency in a professional and positive

manner

Mental Requirements

• The incumbent in this position must be able to accommodate to any/all of the following:
  
  

Uncontrollable changes in priorities/work schedules; Relate to other people beyond giving and

receiving instructions; and Exposure to inappropriate behavior and language of others. Must be

able to handle any/all of the following: interruptions, changes in priorities/work schedules; be

able to process information, think, and conceptualize. Perform simple, repetitive, complex or

varied tasks Comprehend and follow instructions Maintain work pace appropriate to given

workload Relate to other people beyond giving and receiving instructions Effectively influence

people on a consistent basis Make generalizations, evaluations or decisions without immediate

supervision Accept and carry out responsibility for direction, control, and planning Communicate

information information to callers; Research material to answer caller's questions; Respond cheerfully to

callers.

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