What are the responsibilities and job description for the Director of Community Outreach position at Special Needs Support Center?
Salary: $64,000-$85,000, exempt
Reports to: Executive Director
Collaborates with: Volunteers and Advocacy Director, Marketing Manager, Program Director, and
community partners
Hours: 40 hours per week
Work Format: In-person
Purpose Summary
The Director of Community Outreach leads SNSC’s community partnerships and inclusion initiatives to
advance the mission of empowering our community to be a place where we all belong. This position
builds and sustains relationships with local businesses, municipalities, and organizations to promote
accessibility and inclusion. The Director of Community Outreach oversees the Disability-Friendly
Certification programs, represents SNSC in the community, and evaluates outreach outcomes to
measure progress toward inclusion goals.
Duties and Responsibilities
Leadership and Coordination
- DEVELOP and LEAD strategic community engagement initiatives that strengthen disability
inclusion across the Upper Valley.
- REPRESENT SNSC at events, coalitions, and meetings to promote awareness and build
partnerships.
- LEAD the Disability-Friendly Certification programs to recognize inclusive community partners
through collaboration with the Marketing Manager
Cross-Functional Leadership and Collaboration
- LEAD twice monthly meetings with Volunteers and Advocacy Director to discuss outreach
initiatives, training, and shared communication plans.
- PARTICIPATE in the Advocacy and Program Committees to contribute to outreach and inclusion.
- DEVELOP and DELIVER pilot outreach programs that TEST new community engagement
strategies; Pitch pilot programs requiring extra funding to ED.
- PROVIDE success stories and data to support grants, donor updates, and marketing efforts.
- REPRESENT SNSC publicly as a Mission Ambassador in community partnership and inclusion
settings.
- BUILD relationships with municipal, business, and community leaders to advance accessibility
and inclusion across the Upper Valley.
Partnership Development
- BUILD and MAINTAIN relationships with local businesses, nonprofits, municipalities, and schools
to advance disability awareness and accessibility.
- ENGAGE potential partners through presentations, trainings, and follow-up support.
- CULTIVATE long-term partnerships that result in measurable accessibility and inclusion
improvements.
Training and Inclusion Leadership
- DESIGN and DELIVER trainings on disability awareness, ADA compliance, reasonable
accommodations, and inclusive practices.
- COORDINATE public workshops and community dialogues that foster understanding and
allyship.
- PARTICIPATE in SNSC camps and youth events to promote inclusion and community connection.
Program Management and Evaluation
- OVERSEE implementation of outreach programs and community events.
- EVALUATE outreach metrics and report inclusion outcomes to the staff and board through a
monthly board report.
- TRACK data on business participation, certification progress, and event engagement.
- ANALYZE results and recommend strategies for continuous improvement.
Collaboration and Communication
- PARTNER with the Office Manager for planning and event logistics.
- WORK closely with the Marketing Manager to align outreach communications with accessibility
standards and brand consistency.
- PROVIDE feedback and insights to the Enabled Committee to inform strategic decision-making.
Culture and Inclusion
- EMBODY SNSC’s values of belonging, inclusion, and collaboration in every interaction.
- PROMOTE accessibility and representation in all community activities.
- MAINTAIN professionalism, responsiveness, and respect in partnerships and public engagement.
Qualifications and Skills
- Experience in community engagement, partnership development, or outreach coordination.
- Strong understanding of disability inclusion, accessibility, and ADA compliance.
- Proven ability to develop and sustain relationships with businesses, nonprofits, and
- municipalities.
- Skilled in public speaking, training, and facilitation with diverse audiences.
- Experience evaluating programs, tracking outcomes, and reporting results.
- Ability to plan and manage multiple events and community initiatives.
- Excellent interpersonal, communication, and organizational skills.
- Collaborative approach to teamwork and partnership building.
- Commitment to cultural responsiveness, equity, and inclusive community practices.
- Enthusiasm for representing SNSC in public and fostering community belonging.
- Special Education degree and experience preferred.
- Applicants with lived-expertise as an individual with a disability are encouraged to apply and will
- be given preference when qualifications are substantially equivalent.
- ADA Coordinator certification preferred.
Accommodations and Accessibility
SNSC welcomes applicants with lived experience of disability. If you need an accommodation at any
point in the process contact us at info@snsc-uv.org. We provide materials in alternate formats and offer virtual or in-person interviews upon request. Essential functions of this role can be performed with reasonable accommodations. SNSC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $64,000 - $85,000