What are the responsibilities and job description for the Development and Volunteer Coordinator position at Special Kids?
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Description
Special Kids, a non-profit Christian therapy and nursing center in Murfreesboro, TN, is dedicated to serving children with special needs. We offer comprehensive services to children from birth to 21, including those who are medically fragile. Our Christ-focused mission drives us to provide compassionate, professional care. We’re seeking a Development and Volunteer Coordinator to assist with our development team. If you share our commitment to Christ-centered care and want to make a meaningful impact, we invite you to apply. This position is 28 hours per week.
The Development and Volunteer Coordinator supports the execution of the Investor Relations strategy by driving movement within the donor and volunteer pipeline. This role is responsible for ensuring consistent engagement, timely follow-up, and strong operational support across events, volunteers, and entry-level donor relationships.
Working closely with the Director of Development, Event Specialist, and Investor Relations team, this position helps identify, engage, and move individuals from initial connection to deeper involvement—supporting both revenue growth and long-term relationship development.
This role owns the day-to-day management and optimization of Monday.com and Bloomerang to ensure accurate tracking, reporting, and pipeline visibility.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Pipeline Development & Movement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
Bachelor's degree from a four-year college or university in a Communications or Business program; or related experience in leading a volunteer program; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
None required; CPR certification recommended
Additional Qualifications
Compassion
Willingness
Courage
Faith
Description
Special Kids, a non-profit Christian therapy and nursing center in Murfreesboro, TN, is dedicated to serving children with special needs. We offer comprehensive services to children from birth to 21, including those who are medically fragile. Our Christ-focused mission drives us to provide compassionate, professional care. We’re seeking a Development and Volunteer Coordinator to assist with our development team. If you share our commitment to Christ-centered care and want to make a meaningful impact, we invite you to apply. This position is 28 hours per week.
The Development and Volunteer Coordinator supports the execution of the Investor Relations strategy by driving movement within the donor and volunteer pipeline. This role is responsible for ensuring consistent engagement, timely follow-up, and strong operational support across events, volunteers, and entry-level donor relationships.
Working closely with the Director of Development, Event Specialist, and Investor Relations team, this position helps identify, engage, and move individuals from initial connection to deeper involvement—supporting both revenue growth and long-term relationship development.
This role owns the day-to-day management and optimization of Monday.com and Bloomerang to ensure accurate tracking, reporting, and pipeline visibility.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Pipeline Development & Movement
- Support movement of individuals through the pipeline: awareness ? engagement ? invitation ? follow-up ? conversion
- Ensure all new contacts (event attendees, volunteers, inquiries) are entered, assigned, and actively managed
- Execute timely follow-up to maintain momentum and prevent pipeline stagnation
- Identify opportunities to move volunteers and event participants into donor relationships
- Provide administrative and relational support to Investor Relations team members across all donor tiers
- Assist with scheduling, communication, and follow-up tied to donor meetings, tours, and touches
- Support stewardship efforts by ensuring timely thank-you communication and ongoing engagement
- Help track and support activity toward monthly, mid-level, and major donor goals
- Support the Event Specialist in executing events that drive both revenue and pipeline growth
- Coordinate logistics, timelines, sponsorship tracking, and communications
- Assist in managing event platforms for registrations, sponsorships, and donations
- Ensure post-event follow-up is completed and documented to move attendees into the pipeline
- Track and report on event outcomes tied to participation, engagement, and revenue
- Build and manage the volunteer pipeline as a key entry point into deeper engagement
- Serve as primary contact for volunteer individuals, groups, and corporate partners
- Create clear next steps for volunteers to stay engaged (repeat service, events, giving opportunities)
- Track volunteer engagement, retention, and conversion into donors or advocates
- Support in-kind donations and corporate partnerships connected to volunteerism
- Serve as the Development team’s expert in Monday.com and Bloomerang
- Ensure all activities, touches, and relationships are documented consistently and accurately
- Build and maintain pipelines, dashboards, and workflows that reflect real-time progress
- Generate weekly and monthly reports on pipeline movement, event performance, volunteer engagement, and revenue support
- Provide visibility into next steps, gaps, and opportunities for the team
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
Bachelor's degree from a four-year college or university in a Communications or Business program; or related experience in leading a volunteer program; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
None required; CPR certification recommended
Additional Qualifications
Compassion
Willingness
Courage
Faith