What are the responsibilities and job description for the Administrative Support Volunteer position at Special Kids Special Families?
VOLUNTEER OPPORTUNITY
Are you energized by helping others and creating a warm, welcoming environment? If so, we invite you to become the friendly face of SKSF as a Front Desk Admin support volunteer. In this dynamic role, you will greet families and visitors with compassion, support our dedicated staff, and help keep daily operations running smoothly. It is the perfect opportunity for some who loves people, thrives in a fast-paced setting, and enjoys making a meaningful impact-one smile, one phone call, one connection at a time!
Scope
This Volunteer position will be responsible for providing coverage for front desk operations, including answering telephones, greeting and monitoring visitors & providing administrative support. This position is under the direct supervision of the Adult Day Services Director.
Essential Duties
Are you energized by helping others and creating a warm, welcoming environment? If so, we invite you to become the friendly face of SKSF as a Front Desk Admin support volunteer. In this dynamic role, you will greet families and visitors with compassion, support our dedicated staff, and help keep daily operations running smoothly. It is the perfect opportunity for some who loves people, thrives in a fast-paced setting, and enjoys making a meaningful impact-one smile, one phone call, one connection at a time!
Scope
This Volunteer position will be responsible for providing coverage for front desk operations, including answering telephones, greeting and monitoring visitors & providing administrative support. This position is under the direct supervision of the Adult Day Services Director.
Essential Duties
- Manage multi-line phones in a busy office setting.
- Maintain the front office to include greeting and signing in all visitors. Monitor visitors in the building.
- Responsible for keeping the reception area visually appealing and neat.
- Copying, Filing and Faxing documents.
- Maintain office equipment, call in repair and maintenance requests to vendor.
- Oversight of copier & fax usage.
- Oversee the Adult Services office supplies. Track supply inventory, coordinate purchase of general office supplies.
- Prepare correspondence, assist with arranging conference calls, scheduling conference room meetings
- Receive, open and distribute mail to the appropriate staff in a timely manner, the Secure Web Notifications of client’s referrals, service plans and units.
- Attend and participate in all required training and meetings.
- Maintain a professional appearance and appropriate boundaries at all times.
- Keep an eye out for safety issues (spills, tripping hazards).
- Notify staff if a client needs assistance.
- Put up monthly client/staff calendar board.
- Support the day program’s client check in/check out procedures.
- Monitor, track completion and properly file facility forms (i.e. Safety, Closing, Code Blue, Drills, etc). Reliable, detail-oriented, and committed to supporting the mission, values, and daily operations of SKSF.
- Assist at other SKSF locations as needed.
- Related work as assigned.
- High School Diploma, associate’s degree preferred.
- Prefer a minimum of two years’ experience in an office setting
- Require experience with Microsoft office suite with emphasis on Excel.
- Skilled in managing phone systems, scheduling, basic data entry, and providing general office support.
- Experience with adult developmentally disabled population helpful.
- A valid driver’s license & current vehicle insurance, and an acceptable driving record per SKSF standards.