Customer Service

SPEC Building Materials Corporation is recognized as one of the nation’s leading wholesale distributors of the highest-quality building materials, equipment, and products for commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch locations in markets throughout the Midwest, the South, and the Southeastern regions.

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most often the customer’s first point of contact.

Position Responsibilities:

• Selling building materials to our customers from the customer service counter
• Maintaining and growing existing customer base through prospecting, sales account development, quoting, and customer follow-up.
• Sourcing special order items for our contractors.
• Ensuring all customer sales orders are imputed complete and accurate.
• Advising customers on inventory levels and pricing.
• Cash application and reporting.
• Answering the phone and directing calls.
• Scheduling and answering questions regarding deliveries for customers.

Position Requirements:

• Minimum education required: GED or high school diploma.
• Working knowledge of computers and software.
• The ability to multitask in a fast-paced environment.
• Strong organization and communication skills.
• Past history in a building materials-related industry.
• Strong math skills.
• High energy level and a desire to succeed.
• Additional duties or responsibilities may be required.