What are the responsibilities and job description for the Floor Host - Spearmint Rhino - West Palm Beach position at Spearmint Rhino?
Job Duties
- Help create a professional, upscale, welcoming environment for guests from all walks of life.
- Greet and escort customers, and provide personal service to our VIP guests and bottle service guests.
- Manage private rooms and VIP tables.
- Manage payments and beginning/end times for private rooms.
- Establish relationships with guests and make each one feel valued.
- Manage social media posts, hospitality and taxi program
- Arrange transportation for groups and VIP guests, book parties and VIP events.
- Promote club special events to customers.
- Provide professional security presence for customers and club personnel.
- May be responsible for verifying guests age / identification upon entry in to the club, in addition to maintaining a secure, comfortable, and inviting atmosphere.
- This person must be able and willing to intervene in any altercations while maintaining a calm demeanor, with the ability to defuse problematic situations
Qualifications
- Previous experience in customer service and/or the restaurant or hospitality industry.
- Must be at least 21 years of age.
- Previous experience providing security or hosting services a plus!
- Must be able to work nights and weekends.