What are the responsibilities and job description for the Front Desk Agent (Weekday Evening and/or Weekend) position at Spearfish Holiday Inn/Lucky's 13 Pub?
Are you friendly, dependable, and able to keep your cool when the phone is ringing, a guest needs directions, and someone's room key has mysteriously stopped working for the third time? You may be exactly who we're looking for!
The Spearfish Holiday Inn is hiring Front Desk Agents for weekday evening and/or weekend shifts. Join a fun, upbeat team where you will welcome travelers, solve problems, share local knowledge, and help make every guest's stay a great one!
What You'll Do
As the friendly face of our hotel, you will:
- Make room reservations and check guests in and out with a warm welcome.
- Issue room keys and discount cards, including replacement keys when technology decides to test everyone's patience.
- Answer guest questions and provide helpful information about Spearfish and the surrounding area.
- Protect guest confidentiality, safety, and security at all times.
- Understand bills, post charges, collect payments, and balance transactions accurately.
- Keep the front desk and lobby clean, neat, and welcoming.
- Wear the required uniform and name tag while looking polished and professional.
- Pitch in with other duties as needed to keep the hotel running smoothly.
What We're Looking For
Our ideal candidate is:
- Comfortable with computers and able to learn quickly.
- A strong communicator and attentive listener.
- Familiar with Microsoft Office.
- An excellent multitasker who can thrive in a busy work environment.
- Dependable, with reliable transportation.
- Able to stand for extended periods.
- Friendly, helpful, and ready to be part of a team that works hard and has fun doing it!
Previous hotel experience is helpful, but a positive attitude, reliability, and willingness to learn are what matter most. We will train the right person!
Employee Perks
Working with us comes with:
- Competitive pay
- Employee discount at Lucky's 13 Pub (50% off while working, 10% off when not)
- Employee rates at Holiday Inn hotels worldwide (HUGE perk!!!)
- A fun, welcoming work environment (Paycheck parties every 2 weeks...whaaat??)
- A team that appreciates good work and a good sense of humor
If you are ready to become part of a happy team, meet interesting travelers, and master the art of smiling while answering, "What time is checkout?" for the fifth time that evening, apply today to join the Spearfish Holiday Inn front desk team!
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
Work Location: In person
Benefits:
Employee Discounts, Job Training, Health InsuranceSalary : $13 - $15