What are the responsibilities and job description for the Sales Representative/Customer Service - Liquor Store position at Speakeasy Liquors Herrin?
Overview
Join our dynamic team as a Sales Representative and Customer Service Associate at a vibrant liquor store! In this energetic role, you will be the friendly face that welcomes customers, provides expert product knowledge, and ensures an exceptional shopping experience. Your enthusiasm and communication skills will drive sales, promote product awareness through demos, and foster customer loyalty. This is an exciting opportunity to combine retail expertise with customer-focused service in a fast-paced environment where every day offers new interactions and opportunities to excel.
Responsibilities
- Greet customers warmly and assist them in finding products that meet their needs, offering knowledgeable recommendations.
- Conduct engaging product demonstrations and upselling to enhance customer satisfaction and increase sales.
- Operate the point-of-sale (POS) system efficiently for transactions, including cash handling and processing payments accurately.
- Maintain organized merchandising displays, stock shelves, and ensure the store is clean, inviting, and well-stocked.
- Provide exceptional customer service by answering questions, offering product information, and ensuring a positive shopping experience.
- Manage inventory levels by stocking shelves regularly and assisting with inventory counts to ensure product availability.
- Uphold store policies regarding age verification and responsible alcohol sales while maintaining compliance with legal regulations.
Requirements
- Previous retail sales or customer service experience preferred, especially in grocery or liquor store environments.
- Familiarity with POS systems, cash handling, and basic retail math to manage transactions accurately.
- Strong communication skills with the ability to engage customers effectively; bilingual abilities are a plus.
- Experience with merchandising, stocking, and product demos to create attractive displays that encourage sales.
- Knowledge of alcohol products or willingness to learn about different brands and types of liquor.
- Excellent phone etiquette for handling inquiries professionally over the phone.
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15