What are the responsibilities and job description for the Veterinary Medical Director position at Spay Neuter Network?
Veterinary Medical Director
Spay Neuter Network
Position Overview:
Spay Neuter Network is seeking a visionary Veterinary Medical Director to lead our high-volume spay/neuter clinics. This role blends clinical excellence with strategic leadership, ensuring compassionate, evidence-based care while advancing our mission to reduce pet overpopulation and improve community animal welfare.
Primary Responsibilities
I. Medical Leadership and Oversight
- Provide medical supervision and direction across all clinic locations.
- Establish and uphold rigorous standards for surgical and medical care, with emphasis on high-quality, high-volume spay/neuter (HQHVSN) procedures.
- Collaborate with the Operations Department to develop and implement protocols for anesthesia, pain management, surgical technique, and post-operative care.
- Monitor clinical outcomes and quality assurance metrics with the Operations Department, including complication rates tracked by individual doctor and clinic.
- Lead continuous improvement initiatives to enhance surgical safety, efficiency, and patient recovery.
- Stay current with advancements in HQHVSN techniques and veterinary public health.
- Serve as the primary liaison for medical audits, licensing inspections, and regulatory compliance, in conjunction with the Operations Department.
- Promote a culture of ethical decision-making and evidence-based medicine.
- Ensure that staffing shortages do not compromise patient care or clinical standards.
- Perform at least one full day of surgery in clinic weekly when not traveling between clinic locations.
II. Team Management and Professional Development
- Supervise and mentor veterinarians across all clinic sites.
- Lead continuing education and training initiatives for medical personnel.
- Design and deliver hands-on training programs focused on surgical proficiency, anesthesia protocols, post-operative care, and complication management for both relief and full-time veterinarians.
- Conduct performance evaluations and provide constructive feedback to support career growth.
- Foster a collaborative, inclusive, and accountable workplace culture.
- Facilitate cross-training and skill-building to enhance operational resilience.
- Address personnel challenges with professionalism and empathy.
- Champion staff wellness and mitigate burnout through supportive leadership and sustainable scheduling practices.
III. Strategic and Operational Planning
- Collaborate with operational leadership to align clinical standards, workflow efficiency, and client experience across all locations.
- Analyze surgical throughput, staffing models, and resource utilization to optimize capacity with operational leadership.
- Develop and monitor key performance indicators (KPIs) with operational leadership, including:
- Maximizing surgical volume without compromising patient care or staff satisfaction.
- Review Complication rates by clinic
- Contribute to budgeting, forecasting, and strategic growth initiatives.
- Ensure full compliance with veterinary board regulations, DEA protocols, OSHA standards, and shelter medicine best practices with the Operations Department
- Support expansion initiatives including mobile veterinary units, new clinic development, and targeted community outreach.
- Design contingency plans for emergencies such as disease outbreaks, natural disasters, or staffing shortages.
- Travel to clinic locations quarterly to support operations and team development.
IV. Community Engagement and Advocacy
- Represent the organization at conferences, public forums, and within veterinary networks.
- Support outreach programs and partnerships that promote accessible spay/neuter services in collaboration with the Operations Department.
- Advocate for animal welfare and population control through education and community involvement.
Qualifications
- Doctor of Veterinary Medicine (DVM or VMD) from an accredited institution.
- Active veterinary license in the state(s) of operation.
- Minimum of five (5) years clinical experience, including at least two (2) years in a leadership capacity.
- Demonstrated proficiency in high-volume spay/neuter surgery (HQHVSN preferred).
- Exceptional interpersonal, organizational, and communication skills.
- Deep commitment to animal welfare and community-based veterinary care.
- Willingness and ability to travel quarterly and as needed between clinic locations and outreach events.
Preferred Competencies
- Experience managing multi-site veterinary operations.
- Familiarity with shelter medicine and veterinary public health principles.
- Bilingual proficiency in Spanish and English preferred.