What are the responsibilities and job description for the Spa Guest Advisor position at Spavia Apple Valley?
Spavia Apple Valley is seeking a full time Guest Advisor to join our team! We are an independently owned and operated award winning luxury day spa located in Apple Valley, MN.
Spavia guests enjoy luxurious spa amenities along with a full variety treatments. Our treatments include massage, skin care, waxing, body wraps/scrubs, spray tans, brow, and lash treatments. We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team!
As a Guest Advisor, you are the face of our spa. Our Guest Advisors always portray a polished and professional demeanor. Guest Advisors are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.
Responsibilities
- Greeting and assisting guests
- Scheduling appointments and answering phones
- Checking guests in and out and ensuring the accuracy of all transactions
- Maintaining a beautiful spa, retail space, and reception area
- Membership, spa boutique, and product sales
- Provide education and sales recommendations to guests as it relates to treatments, membership, and retail products
- Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
- Willingness to work as a team player to proactively support the spa’s needs
- Attention to detail in all aspects of a guest advisor’s responsibilities
Why join the Spavia Apple Valley family
· Competitive commission / bonus payout structure / employee benefits
· Advancement opportunities in leadership with the fastest-growing spa franchise in the country Our atmosphere is well suited for your personal growth and development
· We are family: giving, respectful, team atmosphere, and fun!
Requirements
· Minimum high school diploma
· Self-motivated
· Reliable, punctual, passionate, and goal-driven
· Professional, team player
· Drug/alcohol free
· Articulate speaker with an ability to multitask
· Customer service and/or sales experience desired
· Passion for makeup and spa treatments
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Work Location: In person
Salary : $16 - $18