What are the responsibilities and job description for the Supervisor Outpatient Pediatrics position at Spaulding Hospital - Boston and Cambridge?
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Job Summary
Support Operations Supervisor, Pediatric Clinics in Sandwich and FoxboroughSupervision of both Spaulding Foxborough and Sandwich Pediatrics
40-hour, 5-days schedule with travel between sites
Summary
Responsible for guiding and supporting a team of administrative support staff, setting priorities, and maintaining high standards of professionalism and efficiency.
Does this position require Patient Care?
No
Essential Functions
-Supervise and guide a team of administrative support staff, providing direction, coaching, and support.
-Oversee and coordinate various administrative tasks and processes, such as managing calendars, scheduling appointments, coordinating meetings, arranging travel, and maintaining records and files.
-Continuously assess and improve administrative processes and procedures to enhance efficiency, productivity, and quality.
-Identify opportunities for automation, standardization, or streamlining of administrative tasks.
-Serve as a liaison between the administrative support team and other departments or stakeholders.
-Provide training, orientation, and professional development opportunities to administrative support staff.
Qualifications
Education
Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required Bachelor's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Administrative Experience 3-5 years required and Medical Office/Hospital/Managed Care Experience 2-3 years required and Supervisory Experience 1-2 years preferred
Knowledge, Skills and Abilities
- Proven experience in administrative support roles, with some experience in a supervisory or leadership capacity.
- Knowledge of administrative processes, procedures, and best practices.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Problem-solving and decision-making skills.
- Attention to detail and ability to handle multiple priorities.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$70,990.40 - $103,230.40/AnnualGrade
7EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
SRN is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.
Salary : $70,990 - $103,230