What are the responsibilities and job description for the Registered Nurse (RN) - Virtual Nurse- Centralized Nursing Services position at Spartanburg Regional Healthcare System?
Job Requirements
Virtual Nurse- Centralized Nursing Services
Spartanburg Regional Healthcare System is implementing an onsite Virtual Nursing Program utilizing virtual care equipment and technology. Virtual Nurses will work from a centralized onsite “bunker” location within the hospital and provide remote nursing support to bedside teams through secure audio/video communication.
Essential Responsibilities
Virtual Nurse- Centralized Nursing Services
Spartanburg Regional Healthcare System is implementing an onsite Virtual Nursing Program utilizing virtual care equipment and technology. Virtual Nurses will work from a centralized onsite “bunker” location within the hospital and provide remote nursing support to bedside teams through secure audio/video communication.
Essential Responsibilities
- Complete admission history and documentation
- Perform medication reconciliation
- Assist with discharge education and discharge documentation
- Support patient and family education
- Assist bedside nurses with care coordination and administrative tasks
- Collaborate with physicians, case management, pharmacy, and bedside nursing teams
- Escalate patient concerns or changes in condition to bedside staff immediately
- Maintain patient privacy and HIPAA compliance during all virtual interactions
- Document accurately and timely within the electronic medical record
- Utilize virtual nursing equipment and software
- Operate multiple monitors, cameras, headsets, and communication platforms
- Troubleshoot minor equipment issues and communicate concerns appropriately
- Position is located onsite in a designated virtual nursing operations center (“bunker”)
- Sedentary work environment with prolonged computer and monitor use
- Frequent communication with patients, families, and interdisciplinary teams through virtual platforms
- Current RN licensure in South Carolina
- Minimum of 2 years acute care nursing experience preferred
- Strong communication and critical thinking skills
- Proficient computer and EMR skills
- Ability to multitask and prioritize in a fast-paced environment
- Previous experience in telehealth or virtual nursing preferred
- The Virtual Nursing Program is designed to:
- Reduce administrative burden on bedside nurses
- Increase direct bedside care time
- Improve nurse retention and engagement
- Enhance patient experience and education
- Support safe, high-quality patient care
- Improve patient throughput and reduce length of stay
- Demonstrates professionalism and teamwork
- Supports organizational mission, vision, and values
- Participates in training and competency validation for virtual nursing workflows and technology
- Maintains flexibility as the virtual nursing program expands across campuses and service lines