Web and Application Support Specialist

Sparq Data Solutions, Inc. is a technology services and software company based in Lincoln, Nebraska, delivering solutions that help organizations streamline operations and improve decision-making.

Originally rooted in the Nebraska Association of School Boards, Sparq was created to provide scalable technology solutions to school boards, associations, and public-sector organizations. Today, Sparq serves thousands of boards and entities nationwide with software platforms for board management, policy publishing, evaluations, negotiations, and association management.

________________________________________

Position Overview

Sparq Data Solutions is seeking a Web & Application Support Specialist to support our public-facing websites, customer portals, and internal applications.

This is an in-office position based in Lincoln, Nebraska, working closely with our development, support, and operations teams.

This role blends:

• Web content management and frontend development (Sitefinity)
• Customer and application support
• Troubleshooting across integrated systems
  
  

This is an ideal opportunity for someone who enjoys hands-on web work and solving real user problems in a collaborative team environment.

________________________________________

Key Responsibilities

Web Design & Content Management

• Maintain and update websites built on Sitefinity
• Create and modify pages using HTML, CSS, Bootstrap, and JavaScript
• Ensure responsive design, accessibility, and consistent branding
• Manage content, documents, and navigation structures
• Support UI/UX improvements
  
  

________________________________________

Application & Customer Support

• Provide support for Sparq products and platforms
• Troubleshoot login, display, and workflow issues
• Support users across integrated systems and applications
• Communicate directly with clients to resolve issues efficiently
• Document solutions and common support scenarios
  
  

________________________________________

Application Support & Continuous Improvement

• Support internally developed applications and SaaS platforms
• Assist with testing, deployments, and updates
• Help maintain integrations (web, CRM, automation tools)
• Identify opportunities for process improvement and automation
  
  

________________________________________

Required Qualifications

• Experience with HTML, CSS, Bootstrap, and JavaScript
• Experience working in a CMS (Sitefinity preferred)
• Strong troubleshooting and problemsolving skills
• Ability to manage multiple tasks and priorities
• Strong communication and customerservice mindset
  
  

________________________________________

Preferred Qualifications

• Microsoft Power Platform (Power Automate, Power Apps)
• Microsoft Dynamics 365
• SQL or database querying
• APIs and system integrations
• Programming experience (C#, .NET, or similar)
  
  

________________________________________

Compensation & Benefits

Sparq offers a competitive and flexible benefits package designed to support employee well-being, financial security, and work-life balance, including:

Health & Insurance

• Monthly health benefit contribution (up to $1,900 depending on coverage) or cash option
• Medical and dental coverage through Blue Cross/Blue Shield
• Employerpaid LongTerm Disability, Life/AD&D, Vision, and Identity Theft Protection
• Flexible Spending Accounts (medical and dependent care)
  
  

________________________________________

Time Off & Flexibility

• Unlimited Paid Time Off (PTO) policy, including sick time
• 13 paid holidays annually
• 4 Employee WellBeing Days each year
• Summer hours with early Friday closures in June and July
  
  

________________________________________

Family & Community Support

• Paid maternity leave (up to 12 weeks at 100% pay)
• Paid paternal leave (up to 4 weeks at 100% pay)
• Support for community volunteering
  
  

________________________________________

Financial & Career Benefits

• 401(k) Profit Sharing Plan has a 7% discretionary contribution, a match up to
  
  

3%, and a 3% safe harbor contribution each made by SPARQ based on monthly salary

• Annual profitsharing bonus opportunities
• Tuition reimbursement program
• Paid professional memberships, conferences, and training
  
  

________________________________________

Additional Perks

• Home office allowance ($500/year)
• Regular team activities and events
• Collaborative, teamoriented office environment
  
  

________________________________________

What Success Looks Like

• Websites and applications are reliable, updated, and userfriendly
• Users receive timely, effective support
• Issues are resolved efficiently with clear communication
• Opportunities for improvements and automation are proactively identified
  
  

________________________________________

Why Join Sparq

• Work with the latest web technologies
• Be part of a collaborative, inoffice team environment where ideas and solutions move quickly
• Gain exposure to modern SaaS platforms and Microsoft technologies
• Opportunity to grow into development, systems, or product roles