What are the responsibilities and job description for the Front Desk Representative position at Sparkbit 360?
At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.
Position Overview:
We are seeking a professional and customer-focused Front Desk Representative to join our Cincinnati, OH team. This role serves as the first point of contact for clients and visitors, ensuring a positive and welcoming experience while supporting administrative operations.
Responsibilities:
Greet clients, visitors, and team members in a professional and friendly manner
Answer and direct phone calls, emails, and in-person inquiries efficiently
Maintain organized and up-to-date visitor and client records
Coordinate with internal teams to ensure client needs and appointments are managed smoothly
Assist with administrative tasks including scheduling, filing, and document management
Qualifications:
High school diploma or equivalent required
Previous customer service, administrative, or front desk experience is a plus
Strong verbal and written communication skills
Client-focused, dependable, and detail-oriented
Ability to manage multiple tasks in a fast-paced environment
What We Offer:
Competitive pay
Opportunities for advancement
Professional development and training
Supportive and collaborative team environment
Travel opportunities (if applicable)