What are the responsibilities and job description for the Inbound Sales Representative position at Spark Shipping?
Here at Spark Shipping, we're looking for an Inbound Sales Representative to join our fully remote team. We want team members who are motivated by the opportunity to work remotely and thrive in that environment.
At Spark Shipping, we help eCommerce retailers automate connections with their suppliers. Our service is a mission-critical application for many eCommerce retailers.
As an Inbound Sales Representative, you'll handle inbound leads (no cold calling) and determine whether Spark Shipping is the right fit for their business. Leads come in via email, chat, and phone. The role involves answering questions, hosting demos, and working with the Customer Success Team for user onboarding.
We'll train you to become a pro on our platform—then you'll help prospects and users do the same!
The day-to-day
At Spark Shipping, we help eCommerce retailers automate connections with their suppliers. Our service is a mission-critical application for many eCommerce retailers.
As an Inbound Sales Representative, you'll handle inbound leads (no cold calling) and determine whether Spark Shipping is the right fit for their business. Leads come in via email, chat, and phone. The role involves answering questions, hosting demos, and working with the Customer Success Team for user onboarding.
We'll train you to become a pro on our platform—then you'll help prospects and users do the same!
The day-to-day
- Answer pre-sales questions via email and phone (all inbound)
- Provide 1-on-1 sales demos (all inbound)
- Qualify high-value prospects, then refer them to a Sales Executive
- Assist the support team in helping current Spark Shipping users
- You can quickly understand and qualify a prospect's business goals to determine if Spark Shipping is the right fit
- You are exceptionally organized and can manage and prioritize your workload
- You thrive when working autonomously—and as part of a team
- High speed, low drag
- Continuous improvement
- Processes & playbooks
- Teamwork
- Passion for serving the customer
- 1-3 years of experience working for a B2B SaaS company in a sales or support role
- eCommerce experience
- Working knowledge of platforms such as Shopify, BigCommerce, WooCommerce, Magento, Amazon Seller Central, and eBay
- Must be based in North America — please DO NOT APPLY if you're outside North America
- Experience working remotely
- Experience using multi-channel software, warehouse/inventory management software, PIM software, or Amazon/eBay listing software
- Sales experience specific to B2B SaaS
- Fully remote team
- Competitive salary
- Healthcare Insurance
- Unlimited vacation policy
- Work with an awesome team
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