What are the responsibilities and job description for the Customer Service Crew Member position at Spark's Burger Co.?
Spark's Burger Co. is hiring for our Customer Service Crew!
We are MHK's locally-sourced, locally-owned and totally-good hamburger restaurant, located in the heart of downtown.
We are looking to expand our team of hardworking and energetic Front of House crew.
What we offer:
- Thorough training with a solid, veteran crew to guide you
- Simplified operations--easy to understand and execute
- Friendly, joyful and communicative environment
- High-energy and fast-paced work, with never a dull moment!
- Above-average entry level wage, evenly-distributed tips and free shift meal
- A job with a company rooted in purpose and service to our community
Responsibilities
- Greeting and welcoming guests, allowing them to enjoy a full Spark's Experience!
- Describing and explaining menu options
- Working POS to register order
- Handle cash and credit transactions with vigilance and accuracy
- Fulfilling all drink and dessert orders
- Delivering meals to dining guests
- Monitoring and predicting needs of dining guests
- Keeping order/beverage station clean, organized and stocked
- Help stock and organize back-up supplies
- Washing dishes, keeping dining room clean, safe and organized
- Closing/opening tasks which involve cleaning, degreasing, trash removal, scrubbing, set-up/tear-down duties
Required Skills
- Energetic: must be able to do full shifts while keeping focus and enthusiasm
- Good communicator: must be able to talk directly to team members so every crew member stays safe and every customer is satisfied
- Must be able to hustle with a sense of urgency while keeping your wits about you
- Must be able to leave outside issues at the door and be 100% here when you're here
- Physically capable of constantly standing and moving (with break(s) of course)
- Able to be alert, aware, communicative and considerate
- Bold, kind and brave: able to speak clearly, and with dignity, to management, team members, customers and business partners
- Able to learn from mistakes and not let adversity drag you down
- Be able to be Responsive and not Reactionary, always being dignified, professional and calm in the presence of your coworkers and customers
- Able to keep up with relentless orders and responsibilities without getting overwhelmed
- Able to stand the heat, motion and constant stimulus of food service and customer service
Experience
- Retail and customer service experience preferred
- Physical labor experience preferred
Available Schedules:
1. Hiring for week of Aug 13th: Monday-Friday 7:30am-2pm
2. Hiring for week of Aug 13th: Saturdays and Sundays 10am-4pm
3.. Hiring for week of Aug 13th: Saturdays 4-10:30pm/Sundays 4-8:30pm
4. Hiring for week of Aug 13th: Monday-Thursday 4-8:30pm/Friday 4-10:30pm
Application Process:
Reply with preferred schedule position, work experience and why you have the passion and interest to join the Spark's Team!
Job Type: Part-time
Pay: From $12.00 per hour
Physical setting:
- Quick service & fast food restaurant
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person