Manager, Global Client Operations

Company Description

Spark Foundry was built during the most transformative time in the history of advertising and marketing. We deliver everything a traditional media agency has to offer and have grown into one of the world’s most successful agencies by helping brands evolve their marketing by leveraging identity, commerce, artificial intelligence, and more to connect with people. Transformation is part of our DNA. Spark Foundry’s start-up spirit delivers high-touch approaches and a never-ending desire to challenge the status quo. Combined with Publicis Media’s powerhouse soul leveraging connected data assets, advanced AI applications, and investment clout, we “Bring HEAT to Brands.” No other agency possesses the expertise that we do to address today’s most pressing challenges to drive business transformation through media.

Overview

The Global Operations Project Manager is responsible for planning, coordinating, and delivering complex global initiatives across multiple regions, teams, and disciplines. This role ensures disciplined execution, consistent governance, and operational alignment to approved operating models and ways of working. The Global Operations Project Manager partners closely with global and regional leadership to provide structure, visibility, and risk management across initiatives, enabling scale and consistency across markets.

Responsibilities

Project Planning & Delivery

• Manage the end‑to‑end lifecycle of global and cross‑regional projects, from initiation through delivery and close‑out
• Develop, maintain, and track integrated project plans, timelines, milestones, dependencies, and risks across multiple workstreams
• Ensure delivery against defined scope, priorities, and timelines, escalating risks and issues as appropriate
  
  

Governance & Operational Rigor

• Establish and maintain project governance structures, including decision rights and escalation paths
• Ensure consistent application of project management methodologies, standards, tools, and documentation across teams and regions
• Support the development, documentation, and scaling of global operational processes and best practices
  
  

Stakeholder & Cross‑Functional Coordination

• Act as a central coordination point between Global, Regional, and Local teams to align on roles, responsibilities, and dependencies
• Facilitate project meetings, working sessions, and leadership readouts, including agendas, documentation, and follow‑ups
• Build strong working relationships with stakeholders across disciplines and geographies to drive alignment and momentum
  
  

Operational Reporting & Insights

• Produce clear, timely project status reporting, including progress, risks, dependencies, and outcomes
• Support operational planning through tracking of resource inputs, capacity considerations, and delivery health indicators
• Leverage data and insights to inform decision‑making and continuous improvement
  
  

Change Enablement & Adoption Support

• Support rollout and adoption of global initiatives, tools, and operating model changes in partnership with global operations teams
• Monitor readiness and adoption, identifying gaps, risks, or friction points and coordinating corrective actions as needed
• Contribute to ongoing refinement of processes and ways of working based on feedback and performance outcomes
  
  

Qualifications

• Must have 3 years within operations, project management or relevant professional experience within a complex, matrixed organization
• Demonstrated experience managing complex, multi‑market or global projects in an operations, agency, or consulting environment
• Strong understanding of project management methodologies, governance models, and operational workflows
• Proven ability to manage ambiguity and balance competing priorities
• Highly detail‑oriented, with the ability to manage multiple workstreams while ensuring accuracy, consistency, and high-quality outcomes
• Strong knowledge and ability in Microsoft Excel
  
  

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.

Compensation Range: $75,050- $120,159 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 05/08/2026.

All your information will be kept confidential according to EEO guidelines.

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